Bilingual Administrative Assistant

Purpose of Position : To provide office support to the technicians and office staff, plan and execute functions, order supplies and maintain supplies. Customer service and sales backup.

Duties & Responsibilities :

Answer phones

Check technicians in / out

Assist technicians (mapping, questions, check in / out)

Direct calls to appropriate staff, take messages

Assist with overflow sales calls, follow up calls, answer eQuotes

Customer quality control calls

Create all packets in advance, maintain an inventory

Print forms, letters, etc.

Maintain and order office supplies

Maintain and order equipment & cleaning supplies

Mix cleaning solutions, refill jugs, refill tool shelves

Order & create technician kits

Create gift card sets, gift sets

Send birthday cards, sympathy, other correspondence

Maintain birthday schedule, gifts, recognition

Check vacuums, clean, replace bags, maintain

Empty train, keep office neat, organized

Keep kitchen and bathroom clean, stocked

Manage uniform inventory list

Maintain records and monthly stats (sales, cancellations)

File paperwork

Run errands

Assist owner with other tasks (scheduling, active campaigns, interviewing and on boarding technicians)

Results Expected :

Smooth office operations

Quality functions, meetings

Fun events, employees recognized,

Neat, clean, organized office