Customer Service Representative

Customer Service Representative

What to Expect:

Answering all inbound customer phone calls, delivering excellent customer service.

Set up, maintain, and process orders for customer accounts.

Facilitate communication between departments to ensure customer satisfaction.

Assist our outside sales team on inquiries relating to serving our customers.

Provide input and participate in projects and meetings designed to improve the customer service our customers receive.

This position is on site Monday through Friday 10am - 7pm. Location: Barrington, IL.

What You Will Contribute:

This is an entry level position in a Customer Service role, however call center experience is preferred.

While a High School education is required, having a college degree would be a great advantage.

We're looking for someone with a solid grasp of computer basics, including Windows, Excel, Word, Outlook, and Internet usage.

What You Will Receive:

$19.00 - $24.00 per hour depending on experience and qualifications.

Health, Dental, Vision, Life, 401K with matching, HSA with company contribution.

Earn up to 15 paid days off annually

Paid Holidays.

Company-paid on-site wellness meals.

Gym membership reimbursement.

Employee Assistance Program.

Voluntary benefits: short-term disability, whole/term life, hospital indemnity, critical illness, accident expense.

Opportunities for growth and development such as company university and tuition reimbursement options.

On-staff health coach, one-on-one or group coaching.

Health and wellness initiatives: walking challenge, weight loss challenge, health risk assessment and more!

Why Work at Ortho Molecular Products:

Our healthcare system faces significant challenges, with issues like complexity and inefficiency. At Ortho Molecular Products, our vision is to help transform the practice of medicine. We work tirelessly to assist healthcare providers in adopting improved solutions for health issues, integrating lifestyle medicine and evidence-based nutritional therapies that enhance patient outcomes. Our commitment involves crafting scientifically grounded products and pioneering innovative clinical initiatives tailored to support doctors in supporting their patients' recovery and well-being.

We are looking for people who align with our mission and want to invest their lifework and passion into transforming the practice of medicine. Our team is purpose-driven, values-based, and service-focused. We are looking for likeminded people who want to join the movement that is changing the way healthcare is being delivered.

Ortho Molecular Products is an Equal Opportunity Employer.

Ortho Molecular Products participates in E-Verify+ to verify Employment Eligibility.

Applicants must be legally authorized to work for ANY employer in the US.

Ortho Molecular Products will use E-Verify where required.