Medical Spa Front Desk Receptionist

Description

Are you a talented multitasker who loves interacting with people? We're looking for a positive and professional receptionist to be the face of our local business. You'll welcome visitors, clients, and fellow employees, answer phone calls and emails, sort and deliver mail, schedule meetings, and assist us with other operations as needed.

It's a Wednesday to Saturday work schedule with four (4) hours of work from home per week. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today!

Responsibilities

• Greet and check in clients with professionalism and warmth
• Answer phone calls, emails, and inquiries regarding treatments and services
• Schedule, confirm, and manage client appointments
• Explain Dolce Lounge's services, promotions, and packages to clients
• Process payments and maintain accurate financial records
• Coordinate with aestheticians, nurses, and injectors to ensure smooth client flow
• Maintain a clean, organized, and welcoming reception, lobby, treatment, and bathroom area
• Handle confidential client records with discretion and professionalism
• Manage incoming and outgoing mail, packages, and deliveries
• Perform administrative tasks such as data entry, supply ordering, inventory, and paperwork
• Participate in marketing initiatives, including social media engagement and in-person campaigns, to promote services and special offers

Qualifications

• Medical spa or medical office experience is required
• Has experience answering telephone calls and troubleshooting stressful situations
• Must have graduated high school, received a or equivalent
• 1+ year of front desk receptionist experience or related job experience preferred
• Proficient computer skills and knowledge of Microsoft Office
• Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills