Implementation Analyst - Healthcare

Job Description

Job Description

What we are looking for

AscellaHealth is seeking a dynamic and energized person to be an Implementation Analyst for its Berwyn, PA office. This critical role will lead the gathering of requirements needed from new and existing payer clients and assist with configuring system and process implementations. The Implementation Analyst will also analyze workflows, prepare documentation, and transition to the internal teams that they will collaborate with, including Operations, IT, Finance, Legal, and external clients. Additional crucial parts of the role are leading client implementation calls with clients, answering client questions, and making sure that projects are delivered on time to these teams and aligned with department goals.

This role will be hybrid, based at our AscellaHealth headquarters in Berwyn, PA, and will require in-office attendance three days a week.

What the position will be doing

Implementation Support

• Collaborate with clients, internal teams, and vendors to gather and document business and technical requirements.
• Support project planning, timelines, and deliverables by tracking tasks and dependencies in Asana (or other project management tools). Identify risks and escalate issues quickly.
• Document client and business needs into clear and detailed configuration requirements.
• Conduct gap analyses on workflows, systems, and processes to recommend improvements.
• Assist with system configuration, testing, and validation in partnership with IT and vendor teams.
• Analyze and interpret benefit designs, accumulators, and formulary requirements to configure in the claims adjudication platform.
• Validate all configuration outputs.
• Lead root-cause analysis on any configuration output discrepancies and recommend corrective action.

Process & Documentation

Cross-Functional Coordination

Testing, Quality & Continuous Improvement

Necessary Skills, Education & Abilities

About Us

AscellaHealth is a global Specialty Pharmaceutical and Healthcare services organization serving patients, payers, life sciences, and providers, offering a comprehensive portfolio of customized, tech-enabled specialty pharmaceutical and medical management services. An Inc. 5000 2023 winner, AscellaHealth's unique, patient-centric approach supports its strategic partnership with Optime Care and is built upon proprietary technology processes for innovative programs and services optimizing health outcomes and quality of life for patients with complex, chronic conditions or rare diseases that require specialty medications and / or gene and cell therapies.

Discover more about our mission, leadership team, and what makes us a great place to work by visiting https : / / ascellahealth.com / about -us

AscellaHealth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.