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Specialist, Field Sales Support
Specialist, Field Sales SupportColumbus McKinnon • Menomonee Falls, Wisconsin, USA
Specialist, Field Sales Support

Specialist, Field Sales Support

Columbus McKinnon • Menomonee Falls, Wisconsin, USA
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  • [job_card.full_time]
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Job Summary / Overview

The Specialist Technical Sales Support is a fully remote role that supports our Magnetek product line manufactured at our Menomonee Falls WI facility. This position involves travel to customer locations and focuses on delivering technical product and application training as well as comprehensive support to strengthen customer confidence and loyalty in specifying selling and maintaining Magnetek Elevator products.

Essential Duties and Responsibilities

  • Provide training and technical support tocustomers and contractorson ourelevatordrives and controls products
  • Offertimelyand effective technical troubleshooting and problem resolution for product-related issues
  • Collaboratewith Magnetek Aftermarket Support todelivertrainingandresolve customer problems
  • Drive market share growth byidentifyingopportunities for competitive conversions
  • Travel as necessary to support customers provide start-upassistanceandachievesales objectives
  • Provide reports asrequired
  • Perform others related duties as assigned

Knowledge Skills Competencies and Abilities

  • Technical competenceinelevator mechanicals and / orcontrollersand their application in the Elevatormarket
  • Technical competence on Magnetek products and their interface with elevator controllers
  • Working knowledge and experience with MS Office
  • Possess aptitude to become an expert on elevator drives and controls
  • Good communicationskills and customer-focused mentality
  • Self-motivated and ability to manage time and priorities

    • Required Qualifications

  • Minimum 4 years of experience in the Elevator market (preferred) demonstrating familiarity with controls and drives
  • Ability to travel up to 50% travel

    • Compensation

    Required Experience :

    IC

    Key Skills

    Data Entry,Customer Service,Account Executives,Email,Product Knowledge,Account Management,Communication,CRM,Salesforce,Phone Calls,RFP,Sales Goals,Powerpoint,Technical Support,Sales Support

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 63800 - 89300

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    Field Support Specialist • Menomonee Falls, Wisconsin, USA

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