Talent.com
Customer Support Specialist
Customer Support SpecialistConvergence Usa, Inc. • Raleigh, NC, US
[error_messages.no_longer_accepting]
Customer Support Specialist

Customer Support Specialist

Convergence Usa, Inc. • Raleigh, NC, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description
Convergence Salesperson

Job Description

Title: Control4 Sales Representative
Reports to: CEO/Head of Sales

The Company:

Convergence is a premier technology integration company that transforms how people experience the spaces where they live and work. We specialize in uniting smart systemsfrom lighting and shading to security and immersive entertainmentinto seamless environments that are intuitive, reliable, and effortless.

Our team works within residential and commercial projects to design and deliver custom solutions that enhance comfort, elevate experiences, and improve daily efficiency. Every project is built on a philosophy of partnership and excellence, ensuring that technology feels like a natural extension of your lifestyle or workplace.

At Convergence, were more than integratorswere problem solvers, innovators, and dedicated partners who make complex systems simple and powerful.

The Job:

At Convergence, Control4 Sales Representatives are tasked with creating top new business opportunities. The ideal team member will thrive working in a fast paced environment, managing their schedule to interact with prospects, customers and our install teams.

The perfect fit for this position will be an experienced sales professional who excels at all facets of selling within the construction space, especially prospecting, networking and new business development and has experience creating new or upgraded construction designs.

Compensation for this position is base salary plus aggressive commission structure. Convergence believes in compensating our sales team for performance. The Sales Development Representative will receive both product and sales training and support on an ongoing basis.

On a given workday at Convergence, you will:
Hunt for New Business: Actively seek and generate new sales opportunities, cultivating long-lasting relationships with our high-end client base.
Be a Technology Expert: Conduct engaging in-home and showroom consultations to demonstrate the wow-factor of Control4 and other smart home solutions.
Craft Winning Proposals: Design and present professional proposals that not only meet the clients needs but get them excited about the possibilities.
Collaborate for Success:
Work closely with our design teams and project managers to ensure every project is built for success.
Stay on top of the latest trends in the smart home industry, becoming an invaluable resource for clients and the team.
Ensure a smooth hand-off to our project managers and technicians, guaranteeing a flawless client experience from start to finish.


Requirements:


Experience in sales. Must be able to prove past success.
A minimum of 3-5 years of sales experience within the construction or home technology space is preferred.
Must have high desire, commitment, motivation, and goal orientation.
Must have experience in generating new business. This is a prospecting-centric job.
Must be a self-starter and eager to learn. You should have a love for technology and the desire to master our extensive and ever-evolving product catalog.
A solid understanding of Control4 or similar platforms (Savant, Crestron, etc.) is highly preferred.
Must sell consultatively not on price, product features, benefits, bells, or whistles.
Be a great listener and an even better communicator.
Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.
Must have a high level of professionalism and integrity.
You're a team player who is excited to be a part of a fast-growing company.
ADD GEOGRAPHY REQUIREMENT

Apply by clicking this link to fill out our application: https://forms.office.com/Pages/ResponsePage.aspx?id=ArGCL_9zcE-ZHS3JGzGHbP5vFAa2fJ9CjG6Ugbcy72VUMDRRNDEyMDhMMDNISFVENFoyUTY3NTRMUC4u

[job_alerts.create_a_job]

Customer Support Specialist • Raleigh, NC, US

[internal_linking.similar_jobs]
Customer Service Technician

Customer Service Technician

BrightSpeed • Wake Forest, NC, United States
[job_card.full_time]
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwes...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Associate Clinical Sales Specialist (A.CSS)

Associate Clinical Sales Specialist (A.CSS)

Crosslink • Benson, NC, United States
[job_card.full_time]
Position Summary: The Associate Clinical Sales Specialist is specifically responsible for obtaining and maintaining expert knowledge of Stryker Joint Replacement product portfolio including the Mak...[show_more]
[last_updated.last_updated_1_day] • [promoted]
Customer Support Specialist (T1)

Customer Support Specialist (T1)

Inn-Flow • Raleigh, North Carolina, United States, 27601
[job_card.full_time]
[filters_job_card.quick_apply]
Built by hoteliers, for hoteliers, our all-in-one back-office platform brings together accounting, labor management, payroll, business intelligence, and more into one seamless experience.Our techno...[show_more]
[last_updated.last_updated_variable_hours] • [new]
Call Center Customer Service Professional - IV

Call Center Customer Service Professional - IV

The Judge Group Inc. • Cary, NC, US
[job_card.full_time]
We are seeking a skilled and customer-focused.This hybrid role requires a proactive individual with strong communication skills and a background in technical support or service coordination.Make ou...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Inside Sales Specialist

Inside Sales Specialist

ComTec Information Systems • Raleigh, NC, United States
[job_card.full_time]
[filters_job_card.quick_apply]
Job Title: Inside Sales - Customer Support Raleigh NC 27609 Candidate will need to work On-Site during training.After training, there is a chance to work remo...[show_more]
[last_updated.last_updated_variable_days]
Work From Home Survey Taker – Get Paid Up to $25 Per Survey

Work From Home Survey Taker – Get Paid Up to $25 Per Survey

Earn Haus • Wake Forest, NC, US
[filters.remote]
[job_card.full_time] +1
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[show_more]
[last_updated.last_updated_30] • [promoted]
Training and Support Specialist

Training and Support Specialist

Sunrise Systems • Raleigh, North Carolina, United States
[job_card.full_time]
[filters_job_card.quick_apply]
Job Title- Training and Support Specialist.The candidate will create in-person and online training content to support organizational initiatives, necessitating strong content development, writing, ...[show_more]
[last_updated.last_updated_30]
Remote Customer Service - Benefits Specialist (50k-90k per year)

Remote Customer Service - Benefits Specialist (50k-90k per year)

Professional Careers • Dunn, North Carolina
[filters.remote]
[job_card.full_time] +1
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...[show_more]
[last_updated.last_updated_30]
1.20. User Support Technician

1.20. User Support Technician

Focused HR Solutions • Raleigh, North Carolina, United States
[job_card.full_time]
[filters_job_card.quick_apply]
Position is 100% on-site in Raleigh, NC.Candidate MUST be local to the Raleigh area (Triangle Region of NC).Candidate must work EST Business Hours.Our direct client has an opening for a User Suppor...[show_more]
[last_updated.last_updated_30]
Client Support Specialist - Financial Services, Raleigh, NC

Client Support Specialist - Financial Services, Raleigh, NC

Advyzon • Raleigh, NC, US
[job_card.full_time]
[filters_job_card.quick_apply]
Client Support Specialist Department: Customer Success / Client Services Location: Raleigh, NC Job Type: Full-Time About the Role We are seeking a highly motivated and customer-oriented Client Supp...[show_more]
[last_updated.last_updated_30]
Support Analyst

Support Analyst

LogistiVIEW • Cary, NC, US
[job_card.full_time]
[filters_job_card.quick_apply]
SUPPORT ANALYST, LOGISTIVIEW LogistiVIEW is a Supply Chain software company focused on empowering our Warehousing/Distribution, Manufacturing and Retail customers to leverage new technologies that ...[show_more]
[last_updated.last_updated_30]
Customer Care Specialist - Remote NC

Customer Care Specialist - Remote NC

Globe Life AIL - McQuade Organization • Cary, NC, US
[filters.remote]
[job_card.full_time]
[filters_job_card.quick_apply]
Full-Time Entry-Level Position – Customer Service Experience Wanted!.Are you a strong communicator with a passion for helping others?.Do you thrive in fast-paced, team-driven environments?.Due to a...[show_more]
[last_updated.last_updated_30]
Cruise Support Concierge

Cruise Support Concierge

CPJ Recruitment • Wake Forest, NC, United States
[job_card.full_time]
About the job Cruise Support Concierge.We are bringing on Travel Support Specialists to join our remote team.You will assist clients with planning, booking, and support throughout their journeys.Su...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Direct Support Professional

Direct Support Professional

Maxim Healthcare Service • Wake Forest, NC, United States
[job_card.full_time]
Maxim Healthcare is hiring for a Direct Support Professional to provide support and assistance to individuals with intellectual and developmental disabilities to help them achieve their personal go...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support Representative - Work from Home - TurboTax

Customer Support Representative - Work from Home - TurboTax

TurboTax • Wake Forest, North Carolina
[filters.remote]
[job_card.full_time]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additiona...[show_more]
[last_updated.last_updated_30] • [promoted]
Banking Certified STeamLead Trainee (External Only)

Banking Certified STeamLead Trainee (External Only)

GPM Investments • Creedmoor, NC, United States
[job_card.part_time]
Banking Certified STeamLead Trainee (External Only).We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfa...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Customer Support / Call Center Representative

Customer Support / Call Center Representative

Avacend • Cary, NC, United States
[job_card.temporary]
[filters_job_card.quick_apply]
Job Title: Call Center Representative Client: McKesson Pay Rate: $20.W2 Duration: 3-month contract (Temp-to-Perm based on performance and attendance) Work Location:[show_more]
[last_updated.last_updated_variable_days]
Customer Operations Specialist / Sales

Customer Operations Specialist / Sales

Ventara • Fuquay-Varina, North Carolina, United States
[job_card.full_time]
[filters_job_card.quick_apply]
We have offices in South Korea, China, India, Vietnam, Egypt, and Malaysia, which provide support in Research and Development, Manufacturing and Quality control.We then distribute these products to...[show_more]
[last_updated.last_updated_variable_days]