Law Enforcement Response Specialist - USDS

About the TeamThe Safety Regulatory Compliance Operations (SRCO) Team for TikTok USDS is a multi-disciplinary team that handles risk detection, prevention and handling in the United States. The team is dedicated to maintaining a safe and secure online environment for users by actively monitoring and responding to emergent threats, ensuring compliance with legal regulations, and address real-life implications of online content. As a member of the SRCO's US Legal Response Operations Team, you will be integral in ensuring that TikTok is a safe and trustworthy place for our community. Legal Response Operations is responsible for balancing corporate compliance responsibilities with the appropriate operational safeguards to protect our users. We work together to develop efficient workflows that mitigate legal risk. We are here to strike a scalable balance between what the law requires and what is operationally feasible to protect our users. We are here to help all our safety organizations and wider company colleagues ensure that we are sustaining an equitable platform that inspires creativity across all markets. Our team is a group of specialists covering Legal Response (LERT and Civil Response). On the Law Enforcement Response Team (LERT), you will be responsible for analyzing and addressing time-sensitive legal process and inquiries regarding user data as mandated by the Electronic Communications Privacy Act of 1986 (ECPA) which includes but not limited to preservation requests, subpoenas, court orders, and search warrants. Our LERT Team performs a critical function that supports our efforts to address objectionable or disturbing content. Content that the LERT Team interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; and murder. It is possible that this role will be exposed to harmful content on a daily basis. This position will be full-time and will include a regular rotation of 1 weekend day as part of the work week. Responsibilities :

• Review and respond to a range of legal process and preservation requests for user data from US law enforcement agencies.
• Be responsible for handling sensitive information in a manner complying with our Terms of Service, applicable laws and regulations, and internal SOPs while protecting user privacy.
• Collaborate with cross‑functional internal teams and external networks to deal with issues concerning safety and data disclosure.
• Collaborate directly with legal teams, including litigation and privacy to resolve and respond to legal requests. - Gather and analyze relevant data to improve internal processes and consistently communicate insights to stakeholders across US and regional markets.
• Assist with drafting and improving internal documentation, workflows and procedures concerning safety and data disclosure.
• Ability to thrive in ambiguous environments, identify trade-offs, and make key decisions.
• Able to coordinate with global teams in different time-zones.
• Resolve inquiries from users and external parties related to data disclosure

Minimum Qualifications

• 2 years of work in Trust and Safety, Legal Compliance, Privacy, Legal Operations or Corporate Legal teams.
• Knowledge of legal documents (. civil and criminal subpoenas, court orders, and search warrants).
• Proven successful record in handling sensitive matters and sensitive data. - Excellent communication skills, especially legal documents. - Able to coordinate with global teams in different time-zones, especially Eastern Time Zone
• Address sensitive content issues, including but not limited to graphic images, videos and writings, offensive or derogatory language, child safety, and other potentially objectionable material. Preferred Qualifications
• Strong attention to detail, highly self‑driven and results oriented.
• Excellent organizational and deadline management skills. - Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.