Marketplace Operations Specialist
About the Job:
Continental Marketing Inc. is seeking a Marketplace Operations Specialist to join our team, with a focus on Amazon and Walmart marketplace management. This role supports the day-to-day operations of client accounts across Amazon Seller Central, Vendor Central, and Walmart Seller Center, with a strong emphasis on advertising support, creative execution, and AI-powered tooling.
The ideal candidate has hands-on experience working within ecommerce selling platforms, a working understanding of Retail Media and PPC advertising, and is comfortable using modern AI software to support creative, reporting, and operational workflows. This is not a strategic role, but rather a support-focused position working closely with Account Managers and senior team members to help keep accounts running smoothly and efficiently.
As a marketing agency, we work with a wide range of clients across many product categories, offering exposure to multiple marketplaces, account types, and emerging technologies. This is an in-office position within a professional, collaborative environment.
Responsibilities:
Marketplace & Advertising Support:
- Assist with Amazon, Walmart, and other channels in advertising execution and reporting.
- Support Sponsored Products campaign setup, maintenance, and performance tracking.
- Assist with promotions, pricing updates, and operational marketplace tasks.
- Help maintain product listings, catalog updates, and content changes.
- Support in-house marketing need as directed.
Reporting & Operations:
- Pull, maintain, and update recurring reports for sales, inventory, and performance.
- Support account health monitoring and basic platform issue resolution.
- Work with Account Managers to complete projects and special assignments.
- Provide timely support and follow-through across multiple client accounts.
AI, Creative, and Tooling Support:
- Utilize AI-powered tools, including large language models, to assist with ad copy, content updates, reporting summaries, and internal documentation.
- Support image and video creative workflows for advertising using AI-assisted creative tools.
- Assist with organizing, updating, and QA’ing creative assets across platforms.
- Learn and adopt new software tools quickly as part of ongoing process improvements.
- Follow established workflows that incorporate AI, automation, and modern creative tooling.
Requirements:
- Experience working in Amazon Seller Central and/or Vendor Central.
- Familiarity with Amazon Advertising, Sponsored Products preferred.
- Understanding of selling products through online marketplaces.
- Exposure to PPC or Retail Media advertising concepts.
- Comfort using software tools, dashboards, and evolving platforms.
- Ability to learn new tools and systems quickly.
- Strong organizational skills and ability to manage multiple tasks.
- Ability to work independently and meet deadlines.
- Adaptable communication style and ability to work with different teams.
- Valid driver’s license.
- Ability to pass a pre-employment background check.
Skills:
- Strong time and task management skills.
- Highly organized with strong attention to detail.
- Comfortable working in ecommerce and advertising platforms.
- Comfortable using AI tools for content, reporting, and creative support.
- Clear written and verbal communication.
- Positive, professional, and team-oriented attitude.
- Proficient in Microsoft Office, especially Excel and PowerPoint.
- Ability to create and maintain accurate reports in Excel and other systems.
Benefits Include:
- Health, dental, and vision insurance.
- Paid time off for vacation, sick leave, and holidays.
- Paid community service day.
- 401K available to full-time employees.
- Gym membership subsidy.
- Dog-friendly work environment.