Talent.com
General Manager: HYOU Fine Jewelry
General Manager: HYOU Fine JewelryLeap • San Francisco, CA, US
General Manager : HYOU Fine Jewelry

General Manager : HYOU Fine Jewelry

Leap • San Francisco, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

About the Brand

“We’ve spent decades inside the jewelry industry designing, scaling, watching the same stories get told. We saw who it celebrated. And who it left out. HYOU was born from the decision to do things differently. To reimagine what jewelry could mean when it’s made for her, not handed to her. If you’ve ever felt unseen in the brilliance, we made this brand with you in mind. And we’re just getting started.” - Founders, Aakrosh & Kinnari.

HYOU is for the woman who doesn’t wait to be chosen. She chooses herself. Not someday. Every day. JUST BECAUSE.

About the Role

We are seeking a sophisticated, service-driven General Manager to lead our boutique powered by the Leap Platform, coming to Fillmore St February 2026. This opportunity is ideal for a seasoned retail leader with a deep appreciation for luxury accessories or fine jewelry and a passion for delivering an exceptional, high-touch client experience.

As the General Manager, you will be the embodiment of the brand’s values and aesthetics—serving as a mentor to your team, a trusted advisor to clients, and a strategic driver of business results. You will inspire and lead a high-performing team that consistently delivers personalized client experiences and cultivates long-term customer relationships. Your ability to recruit, hire, and nurture talent will be key to sustaining a team that reflects the brand’s professionalism, warmth, and excellence.

You will take full ownership of store operations, sales performance, and visual merchandising, ensuring the boutique reflects the highest brand standards at all times. With a deep understanding of the local luxury market, you will identify opportunities to drive growth through community engagement, in-store activations, and tailored outreach.

In addition to managing the daily operations and customer experience within your boutique, you may be called upon to support other Leap-powered luxury locations in your region—sharing best practices, supporting new store openings, and mentoring new leaders. This is a fast-paced, entrepreneurial role ideal for a leader who thrives in a dynamic environment, values autonomy, and is committed to continual growth.

Position Qualifications

  • 5+ years of leadership experience in luxury retail, accessories, or fine jewelry, with a track record of exceeding sales and service goals.

GIA Certification preferred, not required

  • Expertise in personalized clienteling, luxury service delivery, and storytelling through product knowledge.
  • Strong business acumen with the ability to analyze metrics and pivot strategy to meet evolving goals.
  • Operational excellence in scheduling, payroll, inventory, visual merchandising, and policy compliance.
  • Comfortable leveraging digital tools and platforms such as Shopify, Endear, Slack, and Google Workspace to manage business operations, drive clienteling, and streamline communication.
  • Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
  • Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs.
  • Must be 18+ years of age
  • Annual Base Salary : 80k to 95k . Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

    Interpersonal Skills

  • Inspirational Leadership : Coaches and empowers others through hands-on leadership and consistent feedback.
  • Customer-Obsessed : Prioritizes service excellence and leads by example in creating memorable, personalized client experiences.
  • Entrepreneurial Mindset : Thrives in fast-paced, ever-changing environments with a focus on adaptability and innovation.
  • Collaborative Communicator : Builds trust across teams and communicates effectively to drive alignment and results.
  • Emotional Intelligence : Demonstrates strong self-awareness, empathy, and the ability to lead with warmth, sensitivity, and professionalism in all interactions.
  • Detail-Oriented : Ensures all operational and brand standards are executed with accuracy and precision.
  • Brand Expert : Possesses deep knowledge of product materials, craftsmanship, and brand story to enrich the client experience and empower the team to sell with confidence.
  • Key Performance Indicators (KPIs)

  • Sales & Profitability : Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT.
  • Client Engagement : Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship-building.
  • Operational Compliance : Maintains inventory accuracy, visual standards, and procedural excellence.
  • Team Retention & Development : Builds a loyal, engaged team through proactive coaching, recognition, and growth opportunities.
  • About Leap

    The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!

    Leap offers a competitive total rewards package, which includes :

  • Unlimited PTO (blackout periods apply)
  • Commission Eligible
  • Healthcare benefits (medical, dental, vision)
  • Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
  • Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
  • Employee Assistance Program
  • Employee discount + wardrobe allotment for participating Leap brands
  • However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores – powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.

    Powered by JazzHR

    7eolYDriSB

    [job_alerts.create_a_job]

    General Manager • San Francisco, CA, US

    [internal_linking.related_jobs]
    Shift Manager

    Shift Manager

    Teriyaki Madness • Redwood City, CA, US
    [job_card.full_time]
    NEW LOCATION OPENING LATE SUMMER 2023.Teriyaki Madness is famous for fresh hot rice and noodle bowls packed with protein and flavor. We are looking for friendly, energetic and team leader to help us...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Moving Center Manager

    Assistant Moving Center Manager

    U-Haul • Vallejo, CA, US
    [job_card.full_time]
    Assistant Moving Center Manager.Are you looking for more responsibility while taking the next step in your career? Are you a person who loves to help others? Then consider becoming U-Haul Company's...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager : HYOU Fine Jewelry

    General Manager : HYOU Fine Jewelry

    Leap • San Francisco, CA, US
    [job_card.full_time]
    HYOU is for the woman who doesn't wait to be chosen.We are seeking a sophisticated, service-driven General Manager to lead our boutique powered by the Leap Platform, coming to Fillmore St February ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Manager

    Assistant Manager

    Itoya Topdrawer Corporation • Burlingame, CA, US
    [job_card.full_time]
    Tools for Impossibly Creative”.As creative professionals, we know the nomadic lifestyle is as much of a mindset as a way of being. We look to tackle the projects that make us stretch.We take o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Head of Business Operations, Voleon Securities

    Head of Business Operations, Voleon Securities

    The Voleon Group • Berkeley, CA, US
    [job_card.full_time]
    Voleon Securities, a new business within the Voleon Group, provides liquidity in securities markets.We apply state-of-the-art AI / ML techniques to construct our market-making strategies.For more tha...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Anthropologie Key Holder

    Anthropologie Key Holder

    Urban Outfitters • Berkeley, CA, US
    [job_card.full_time]
    This position is located at 750 Hearst Avenue, Berkeley, California, 94710 United States.A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Territory Manager- BBQ / Outdoor Living

    Territory Manager- BBQ / Outdoor Living

    Zwilling J A Henckels LLC • San Francisco, CA, US
    [job_card.full_time]
    We are looking for 2 Territory Managers to manage all business facets of retail accounts including sales, administration, and communication for independent BBQ / Outdoor Living / Appliance retailers a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager

    General Manager

    Grocery Outlet Inc • Oakland, CA, US
    [job_card.full_time]
    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    General Manager - Hydra Health Coffee

    General Manager - Hydra Health Coffee

    HHP • Berkeley, CA, US
    [job_card.full_time]
    Hydra Health is a rapidly growing retail and hospitality company operating coffee shops, gift stores and markets inside major hospital systems nationwide. Hydra Health is hiring a General Manager to...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Bakery Manager

    Bakery Manager

    Sprinkles Cupcakes • Burlingame, CA, US
    [job_card.full_time]
    Bring the joy with us! As a Bakery Manager, you will contribute to the success of Sprinkles by managing bakery operations and personnel to create and maintain the Sprinkles Experience for our guest...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Store Manager I, Redwood City #1441

    Retail Store Manager I, Redwood City #1441

    Gopuff • Redwood City, CA, US
    [job_card.full_time]
    The Store Manager motivates and inspires the team to achieve store productivity goals.They will do this by analyzing business and market trends as well as historical data to create strategies to dr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    JM Wireless - Newbridge Retail Sales Manager - Metro by T-Mobile

    JM Wireless - Newbridge Retail Sales Manager - Metro by T-Mobile

    TCC Wireless LLC • Menlo Park, CA, US
    [job_card.full_time]
    JM Wireless - Newbridge Retail Sales Manager - Bilingual English / Spanish / Special Incentives Available.Are you ready to lead the charge in the exciting world of wireless technology? Join us as a R...[show_more]
    [last_updated.last_updated_30] • [promoted]
    STORE PERISHABLE MANAGER - DGPP in WINTON, CA S13121

    STORE PERISHABLE MANAGER - DGPP in WINTON, CA S13121

    Dollar General • Berkeley, CA, US
    [job_card.full_time]
    Dollar General Perishable Department Manager.Work where you matter! At Dollar General, our mission is serving others! We value each and every one of our employees. Whether you are looking to launch ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Head Baker - Fast Casual - Menlo Park, CA

    Head Baker - Fast Casual - Menlo Park, CA

    HHB Restaurant Recruiting • Menlo Park, CA, US
    [job_card.full_time]
    Are you a hardworking, service-minded leader with a real passion for the hospitality industry?.Are you looking to take a step towards building your management career, instead of just working a job?...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Manager

    Retail Manager

    Filoli Center • Redwood City, CA, US
    [job_card.full_time]
    Location : Filoli Historic House & Garden, Woodside, CA.Position Type : Full-time, Year-round, Salaried, Benefit Eligible, Includes weekend and evenings. Salary Range : $93,000 to $105,000.Reports ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    General Merchandise Expert

    General Merchandise Expert

    Target • Sausalito, US
    [job_card.full_time]
    Starting Hourly Rate / Salario por Hora Inicial : $23.Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.They ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Brewery Business Development Manager

    Brewery Business Development Manager

    Wilbur-Ellis Company • San Francisco, CA, United States
    [job_card.full_time]
    Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us!.Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensati...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Division Manager

    Division Manager

    RLH Fire Protection • San Mateo, CA, US
    [job_card.full_time]
    Responsible for overseeing the operations and financials of the division.Key responsibilities of this position include managing project timelines, leading diverse teams, and driving business growth...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]