Undergraduate Processor

Job Summary

Undergraduate Processor (Student Services Program Coordinator I), Salary : $37, $47, per year, USCA Admissions

Under supervision of the Associate Director of Admissions Operations, serve as lead processor for admissions applicants at the undergraduate level. Train new and existing employees in processing admissions applications and utilizing the student information system and CRM functionalities. Utilize university technology (CRM, student information system, etc.) to process applications and produce data and reports for enrollment management purposes. Knowledge / Skills / Abilities : Must be familiar with administrative functions in a busy, multitask environment in order to fulfill the responsibilities of this role. Additionally, the job requires excellent written and oral communication skills, a high degree of judgment and discretion, and the ability to carry out complex oral and written instructions under minimal supervision and with a high degree of accuracy. Computer skills, including word processing, presentation development, and database management and reporting are key performance factors in this position. Minimum Requirements : Bachelors degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and / or experience. Preferred : Bachelors degree strongly preferred. Experience with SunGard Banner student information system preferred. Application deadline : January 4, . USCA is an AA / EOE. We strive to cultivate an environment that is open, welcoming, and supportive of all individuals. Job Related Minimum Required Education and Experience Requires a bachelors degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and / or experience. Required Certification, Licensure / Other Credentials Preferred Qualifications Bachelors degree strongly preferred. Experience with SunGard Banner student information system preferred. Knowledge / Skills / Abilities Must be familiar with administrative functions in a busy, multitask environment in order to fulfill the responsibilities of this role. Additionally, the job requires excellent written and oral communication skills, a high degree of judgment and discretion, and the ability to carry out complex oral and written instructions under minimal supervision and with a high degree of accuracy. Computer skills, including word processing, presentation development, and database management and reporting are key performance factors in this position. Job Duties Job Duty Work as liaison to Business Services to process payments and make departmental deposits for application fees and enrollment deposits. Process credit card and other payments for admissions applications. Represents Admissions Office at USC system-wide meetings. Essential Function Yes Percentage of Time 10 Job Duty Analyze and solves problems related to admission process (undergraduate) both in the application process and after admission. Generate reports on enrollment issues (deposits, admits, applications, etc.) Manage computer controls for applications and enrollment deposit systems. Essential Function Yes Percentage of Time 10 Job Duty Coordinate, train, and provide support to new and continuing employees on admissions procedures within student information, CRM, and scanning systems. Review completed domestic and international applications and make admissions decisions based on set criteria. Generate decision letters to applicants. Essential Function Yes Percentage of Time 35 Job Duty Using technological systems, process and load all applications / supporting documents to make admissions decisions based on a set criteria. Load test scores into student information system. Essential Function Yes Percentage of Time 35 Job Duty Other duties as assigned. Essential Function Yes Percentage of Time 10 Position Attributes Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR Drug and Alcohol Testing.