Technical Program ManagerCynet Systems • Santa Clara, CA
Technical Program Manager
Cynet Systems • Santa Clara, CA
[job_card.30_days_ago]
[job_preview.job_type]
[job_card.full_time]
[job_card.job_description]
Job Description:
Pay Range: $55hr - $60hr
Responsibilities:
Lead multiple, concurrent, large and complex programs or projects
Lead the planning, execution, and monitoring of Customer site IT infrastructure
Develop project plans along with agreed upon timelines, provide cost estimations, procure IT assets required for the infrastructure programs, guide implementation or deployment of IT assets on site, track timelines, ensure thorough UAT is conducted at the site and do spot tests as TPM, provide hyper care with all functional teams and resolve UAT issues, and ensure adherence to project objectives
Work with project owners to identify project scope, define success criteria, build and manage project budget, and outline resource requirements
Identify & manage multi-functional dependencies
Main responsibilities include collaborating with the real estate and facilities leadership group within the region, coordinating with various IT teams such as network active, network passive, storage, compute, end-user support & A/V, procuring required IT assets for all functions and participating in the setup and management of labs and infrastructure at different sites across North America
Communicate with stakeholders regularly to manage expectations and to provide project updates on scope, budget, and velocity
Involve project steering committee for guidance and key decisions
Provide quality status reports consistently
Interact and collaborate with multi-functional teams and different org levels
Bachelor’s degree in computer science or other related technical subject area (or equivalent experience)
12-15 years of IT experience. 10+ years of Technical Program Management experience in successfully leading IT Infrastructure programs in a fast paced, multi-faceted, enterprise environment
Ability to drive large transformation programs at scale & behave as an owner
Collaborate with internal teams, external vendors, and business partners to gather requirements, address concerns, and ensure alignment with project objective
Champion effective communication and lead collaborator expectations throughout the project lifecycle
Agile execution expertise a must. Use of Atlassian tools such as Jira and / or Jira Align is a must
Proven track record of delivering solutions when needed, while navigating a fast-paced environment with frequent shift in priorities.
Strong communication skills both written and verbal/presentations. Ability to bridge from high-level objectives to project details and vice-versa. Ability to produce good Status Reports on a weekly and monthly basis.
Ability to engage with IT & business leaders to unblock/advance projects as needed. Strong stakeholder management skills are required
Willingness to work with distributed team members across different time zones
Ability to work with AI tools such as: Co-pilot, Gemini, Chat GPT, Perplexity, Cursor, etc.
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