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Spa Coordinator
Spa CoordinatorLife Time Fitness • Algonquin, IL, United States
Spa Coordinator

Spa Coordinator

Life Time Fitness • Algonquin, IL, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Position Summary

The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller’s expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.

Job Duties and Responsibilities

  • Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
  • Converts LifeSpa questions into appointments
  • Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
  • Suggests upgrades or add-ons to products and services
  • Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
  • Uses all required safety devices to comply with company safety rules

Position Requirements

  • High School Diploma or GED
  • 1 year of customer service experience
  • CPR and AED certified within 30 days of hire
  • Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook
  • Ability to calculate figures and amounts such as discounts, interest and commissions
  • Ability to stand, sit, walk, reach, climb and lift up to 50 pounds
  • ​ Preferred Requirements

    1 year of receptionist experience

    Pay

    This is an hourly position with wages starting at $15.00 and pays up to $18.00, based on experience and qualifications.

    Benefits

    All team members receive the following benefits while working for Life Time :

    A fully subsidized membership

    Discounts on Life Time products and services

    401(k) retirement savings plan with company discretionary match (21 years of age and older)

    Training and professional development

    Paid sick leave where required by law

    Full-time Team Members are eligible for additional benefits, including :

    Medical, dental, vision, and prescription drug coverage

    Short term and long term disability insurance

    Life insurance

    Pre-tax flexible spending and dependent care plans

    Parental leave and adoption assistance

    Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave

    Deferred compensation plan, if the team member meets the required income threshold

    Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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    Spa Coordinator • Algonquin, IL, United States

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