Human Resources Associate

At BSI, People & Culture is not a support function - it's a strategic driver of how we grow, lead, and show up for one another. We are a people-first organization built on trust, compassion, balance, and accountability, and we're intentional about creating an environment where employees feel supported, challenged, and proud of the work they do.

We're looking for a Human Resources Associate who brings energy, curiosity, and strong execution skills to every part of the employee experience. This role is ideal for someone who wants to be deeply involved in the day-to-day of People & Culture while also helping shape how our culture evolves as BSI continues to grow.

If you're excited by variety, ownership, and the opportunity to truly make an impact on people's work lives, this role was built for you.

Award-Winning Culture, Expertise, and Service Excellence

• Inc. Best in Business - (2022)
• The Chamber Business of the Year - (2022)
• Lehigh Valley Community Service Award PICPA & Lifepath - (2020)
• Inc. Best Workplaces - (2021 - Present)
• Lehigh Valley Business Fastest Growing Companies - (2014 - Present)
• Who's Who in Business - (2021 - Present)
• Inc. 5000 Fastest Growing Privately Held Company - (2020 & 2021)
• Lehigh Valley Business Best Benefits Consulting Firm - (2017 - Present)

What You'll Do

As a Human Resources Associate, you'll play a key role in shaping the employee experience from first interview through long-term growth. This role blends strategy, execution, and creativity, and offers meaningful exposure across all areas of People & Culture.

Recruitment & Internship Program

• Manage full-cycle recruitment, including job postings, candidate screening, phone interviews, reference checks, and offer coordination
• Partner closely with hiring managers to create thoughtful, consistent interview experiences
• Maintain accuracy and organization within the ATS and recruitment tracker, providing regular updates to internal stakeholders
• Support relationships with external recruiters and talent platforms
• Assist in planning and executing BSI's internship program, including onboarding, project coordination, progress tracking, and intern send-off events

Onboarding & Training

• Facilitate engaging, well-organized onboarding experiences in partnership with the People & Culture Manager and cross-functional teams
• Coordinate IT setup, system access, and internal communications to support seamless new-hire integration
• Maintain and enhance onboarding materials, guidebooks, checklists, and surveys
• Support the development of role-specific training tracks and internal learning resources

Payroll & Benefits Administration

• Process bi-weekly payroll with accuracy and attention to detail
• Manage payroll updates related to benefits, deductions, professional development, new hires, and terminations
• Maintain HRIS data integrity and support benefits enrollments and employee changes
• Administer student loan repayment and professional development programs
• Support tuition reimbursement and annual Total Rewards communications
• Process 401(k) contributions and maintain retirement benefit documentation

Employee Relations & Support

• Serve as a trusted People & Culture resource for employee questions and day-to-day support
• Assist with policy administration, performance management documentation, and compliance tracking
• Maintain accurate, confidential employee records and certifications

Engagement, Wellness & Culture

• Help bring the People & Culture calendar to life through employee engagement and wellness initiatives
• Coordinate birthday and work anniversary recognition and internal celebrations
• Support wellness programs, vendor coordination, participation tracking, and HSA wellness requirements
• Encourage connection and engagement by attending BSI events and supporting office culture
• Assist with employee surveys and engagement data collection

Communications & Content Management

• Maintain and organize HR and People & Culture materials across shared drives, handbooks, and internal resources
• Design and distribute internal communications and People & Culture content
• Ensure consistency in tone, branding, and messaging across all employee-facing materials

What You Need to Thrive in This Role

This role is best suited for someone who enjoys being hands-on, values people deeply, and is energized by a fast-moving, collaborative environment. You'll thrive if you bring:

• A Bachelor's degree in Human Resources, Business Administration, Communications, or a related field
• 1–7 years of experience in HR or a related function
• SHRM-CP certification or a desire to pursue certification
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Exceptional attention to detail and follow-through
• High emotional intelligence, discretion, and professionalism
• Clear, confident written and verbal communication skills
• Comfort working both independently and collaboratively
• A creative, thoughtful approach to engagement, wellness, and internal communications
• The ability to be onsite in Bethlehem, PA, with flexibility to support events and key initiatives

What We Offer You

BSI engages in an employee-first approach as part of our team-oriented and supportive culture. We offer a variety of benefits and perks, including:

• Comprehensive medical, dental, and vision benefits
• Employer-paid STD, LTD, and life insurance; voluntary supplemental life and AD&D insurance options provided.
• Telemedicine and employee wellness program
• 401k plan with generous company match
• Profit sharing plan
• Tuition assistance and student loan repayment benefits
• Company-supported professional development and continuing education opportunities
• Generous PTO plan and paid holidays (including your birthday!)
• Hybrid work model
• Free coffee/tea at the local coffee shop located by our office
• Healthy snacks in the office
• Summer Flex Fridays
• Fun, team-spirited work environment with company events, cultural activities, and team bonding

*Consistent with BSI policy, candidates who are currently employed in HR roles with BSI clients are not eligible for employment consideration for this position.