Document Specialist

Job Description

Job Description

About the Role :

We are seeking a dedicated and professional Service Operator and Client Services Representative to join our team in New York City. The ideal candidate will possess a strong attention to detail, excellent customer service skills, and the ability to manage multiple tasks efficiently. This position requires in-office presence and offers an hourly rate of $16-19, based on experience and qualifications.

Key Responsibilities :

• Operate copy machines, including utilizing advanced printing / copying software.
• Perform basic maintenance tasks, such as changing ink cartridges, loading paper, replacing toner waste and / or staple cartridges, and clearing paper jams.
• Process printing requests in both hard copy and digital formats.
• Deliver excellent customer service with a professional attitude.
• Work efficiently and meet set deadlines.
• Follow directives accurately and handle physical demands of the job.
• Operate binding equipment, including punchers, staplers, inserters, folders, paper cutters, spiral binding, velo-binding, GBC machines, and drill presses.
• Prepare documents for scanning : sort, count, remove staples / paperclips, insert separator sheets.
• Scan documents using flatbed, high-speed sheet-fed, and large-format scanners.
• Review scanned files for clarity, alignment, and completeness.
• Clean and maintain scanning equipment.
• Lift up to 40 lbs. as needed.
• Handle confidential documents with discretion.

Qualifications :

Shifts :

Full time | 12 : 30pm-9 : 00pm On-Site New York City Office

What we Offer :

About Array

Array is a dynamic, rapidly growing legal solutions provider that is redefining the industry. Our name, Array, encapsulates both the comprehensive scope of our offerings and the assemblage of industry-leading experts that form our core. With a synergy of creativity, dedication, and seasoned experience, we craft innovative solutions that not only resolve our clients’ challenges but consistently surpass their expectations. As a forward-thinking, technology-driven organization focused on delivering innovative solutions to our clients, we pride ourselves on fostering a dynamic, collaborative environment where creativity and strategic thinking drive growth. Array specializes in the electronic discovery and data processing, managed document review, traditional services, records and subpoena services, court reporting and contract legal staffing services. We have over 450 employees and 600 legal contractors across the US, Canada and the UK. As we continue to scale, we are seeking experienced professionals to join our team and contribute to our ongoing success. Join us and be a key driver to our success!