Customer Service Representative

A company is looking for a Customer Service Representative to manage customer orders and ensure timely delivery.

Key Responsibilities

Serve as the primary point of contact between customers, sales, and cross-functional partners

Manage complex customer orders across multiple sourcing locations and transportation modes

Process customer orders using systems such as SAP and SeedWare, and lead service resolution efforts

Required Qualifications

High school diploma or equivalent required; Associate degree preferred

Experience in customer service, supply chain, or related functions

Comfort with technology and ability to learn new systems

Flexibility to work additional hours during peak seasonal demand

Confidence in addressing customer issues and driving solutions