Manager, Nursing Virtual Care - Portland - FT Days

INTEGRIS Health Portland, Oklahoma’s largest not-for-profit health system has a great opportunity for a Manager, Nursing Virtual Care in Oklahoma City, OK. In this position, you’ll work days with our Clinical Programs team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health. ​

The Manager Nursing Virtual Care serves as day-to-day leader for the Virtual Hospital telemedical command center staff who collaborate with healthcare providers, families, and patients to promote quality patient outcomes. Oversees a staff of 20+ professionals including RNs, NPs and PSM. The ideal candidate will be deeply committed to creating superior patient and family experiences and outcomes and passionate about leading a strong team of innovative nursing professionals to advance transformative virtual care solutions. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires. INTEGRIS is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

The Nursing Manager, responsibilities includes, but are not limited to:

• Supervises all Virtual Hospital nursing processes including Command Center nursing education, labor management, and nursing performance improvement.
• Validates nursing competency providing real time feedback and professional development including mentoring, individual goal setting, educational plans, and when necessary corrective action plans.
• Oversees daily nursing operations, staffing, and patient care plans (including schedules and timekeeping).
• Ensures that resources are being used in the most efficient and effective manner.
• Leads the recruitment, hiring and onboarding of Mission Control registered and advanced practice nurses in collaboration with HR.
• Drives optimization of care coordination workflows, admitting and discharge processes, and Mission Control staffing to facilitate exceptional patient quality and experience as well as efficient operational flow and communication.
• Provides a visible, professional leadership presence at Command Center modeling multi-disciplinary, interprofessional collaboration and fostering a positive team-based work environment.
• Assures medically appropriate, high quality, cost-effective care through assessing the medical necessity of patient care and supports the treatment setting by utilizing the applicable medical protocols/standards.
• Assures patient records have timely, complete, and accurate documentation, addressing and coaching staff if there are gaps.
• Fosters a spirit of inquiry and adoption of evidence based clinical and operational guidelines and incorporating current nursing research findings.
• Serves as an escalation point for clinical decision-making Monitors and reports safety events and participates in root cause analysis.
• Partners with the Virtual Hospital Chief Medical Officer and Virtual Hospital Director on program execution, operational procedures, and outcomes monitoring in support of exceptional, safe care delivery.
• Provides nursing input and presence at meetings regarding issues, care model/workflow opportunities, and new use cases (., oncology).
• May occasionally participate directly with care/patient load including home visits, medication administration, admissions and discharging patients from service. Collaborates with nursing and medical staff to assess for the need.
• Fosters teamwork and inter-professional collaboration.
• Values cultural competence.
• Maintains an environment of fairness and capitalizes on generational diversity to foster highly effective teamwork.

Quality and Safety Responsibilities:

• Ensure compliance with reporting requirements for Sentinel Events and Serious Incidents.
• Participate in quality and safety investigations and root cause analyses.
• Take appropriate action to ensure patient safety as a result of any investigation.
• Serve as a resource in quality improvement processes and technique The Nursing Manager, Hospital at Home reports to the appropriate director, or vice president as assigned.

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals. Must follow standard precautions.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.