Patient Service Representative

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

Handle inbound and outbound communications for multiple ambulatory practices, addressing patient inquiries and concerns

Schedule and reschedule patient appointments using a computerized system and provide necessary information to patients

Document patient information accurately and assist in training new personnel as directed

Required Qualifications

High School diploma or GED is required

Ability to explain healthcare issues with empathy and coach patients in navigating the healthcare system

Strong computer skills and knowledge of Microsoft Office applications

Comfortable using various advanced communication tools

Effective interpersonal skills in a team environment