A company is looking for a Customer Support Specialist - MST (Weekends).
Key Responsibilities
Troubleshoot and respond to customer inquiries primarily through chat and calls
Increase product and industry knowledge to provide expert-level support
Collaborate with teams to resolve technical issues and document customer solutions
Required Qualifications
Minimum of 1 year experience in a software support position
Ability to learn quickly and a proactive attitude towards problem-solving
Capability to work autonomously while collaborating effectively with a team
Passion for connecting with diverse individuals and treating them with respect
Experience in the beauty and wellness industry is a plus
Customer Support Specialist • Murfreesboro, Tennessee, United States