Customer Service RepresentativeAlphabe Insight Inc • Washington, DC, United States
Customer Service Representative
Alphabe Insight Inc • Washington, DC, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Strong communication and interpersonal skills Excellent organizational and time-management abilities Ability to handle multiple tasks with a high level of accuracy Professional and positive attitude with a client-focused mindset Comfort working in a fast-paced environment Basic computer proficiency and ability to learn internal systems quickly Competitive salary between $45,000 and $49,000 annually Growth and advancement opportunities Professional training and continuous skill development Supportive and collaborative work environment Full-time, on-site position in Washington, DC
Company Description
Swift7 Consultant is a leading solutions partner specializing in strategic planning, project coordination, and client-focused operational excellence. We bring clarity, structure, and innovation to every initiative we manage. Our team is dedicated to delivering high-quality results while fostering a work culture built on integrity, continuous improvement, and professional growth. As we expand our portfolio, we are looking for detail-oriented and driven individuals who are ready to contribute to meaningful, impactful projects.
Job Description
We are looking for a motivated and detail-oriented Customer Service Representative to join our growing team. This role plays a key part in ensuring a seamless and positive experience for our clients. The ideal candidate is proactive, organized, and committed to exceeding expectations. You will serve as a primary point of communication, assisting clients with inquiries, coordinating solutions, and maintaining a high standard of professionalism.
Responsibilities
- Respond to client inquiries via phone and email in a timely and professional manner
- Provide accurate information, guidance, and support according to company procedures
- Maintain updated records, documentation, and account details
- Assist with problem-solving and follow up on pending issues to ensure resolution
- Collaborate with internal departments to address client needs efficiently
- Uphold quality standards and ensure an exceptional customer experience
- Support administrative tasks and daily operational functions as needed
Qualifications
Additional Information
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Customer Service Representative • Washington, DC, United States
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