A company is looking for a Customer Service Professional - Full Time (Split Shift).
Key Responsibilities
Provide outstanding customer service by addressing concerns and offering creative solutions for one-call resolutions
Assist customers in creating accounts and guide them in selecting appropriate service providers
Collaborate with customers and team members to enhance overall customer experience and satisfaction
Required Qualifications
At least 2 years of experience in high-touch customer service
Proven ability to build strong relationships with customers
Experience in resolving issues on the first contact
Demonstrated success in teamwork and collaboration
Passion for staying updated on product offerings and improving customer experience
Customer Service Agent • Chicago, Illinois, United States