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Inbound Warehouse Operations Manager
Inbound Warehouse Operations ManagerLogistics Plus • Phoenix, AZ, US
Inbound Warehouse Operations Manager

Inbound Warehouse Operations Manager

Logistics Plus • Phoenix, AZ, US
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  • [job_card.full_time]
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Inbound Warehouse Operations Manager

We are looking for an experienced, highly motivated, hands-on Inbound Warehouse Operations Manager for our Phoenix 2 warehouse.

Supervisory Responsibilities :

  • Coordinates and oversees the day-to-day workflow of inbound warehouse staff.

Duties / Responsibilities :

  • Ensures the safe, clean, and efficient operation of the warehouse to meet service standards.
  • Ensures proper labor coverage for daily workload.
  • Develops and ensures compliance with both internal and external SOPs.
  • Develops and implements receiving work schedules and assignments to assure effective and efficient operations.
  • Makes recommendations to the Warehouse, Facility, or Branch Manager on programs to improve warehouse operations.
  • Interacts with customers daily and attends regular customer meetings.
  • Directs the operations of the inbound warehouse personnel to achieve prescribed objectives.
  • Develops and implements daily plan for allocating equipment to jobs.
  • Maintains a professional and courteous relationship with customers and ensures that all personnel do the same.
  • Supervises all inbound shipments to ensure they are carried out accurately and in a timely manner.

    • Qualifications

    Required Skills / Abilities :

  • Working knowledge of Microsoft Office applications
  • Working knowledge of warehouse / mechanical equipment
  • Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary.
  • Ability to work in fast paced environment.
  • Ability to handle changing priorities and use sound judgment in stressful situations.
  • Experience with developing and implementing performance metrics and process improvement.
  • Excellent talent management and team building skills.
  • Experience with writing reports, business correspondence and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Excellent verbal, non-verbal, and written communication skills.
  • Excellent customer service skills, specifically with external clients.
  • Bilingual English / Spanish is preferred, not essential.
  • Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.

    • Education and Experience :

  • High school diploma or equivalent required.
  • 3+ years of hands-on supervisory experience in a multi-client, 3PL warehouse, fulfillment and distribution facility.
  • Forklift experience required, with experience handling oversized pallets preferred.
  • Experience with Warehouse Management Systems (CargoWise preferred)

    • Physical Requirements :

  • Must be able to stand / walk for up to 10-12 hours.
  • Lift and move totes up to 50 pounds.
  • Walking in the warehouse and around area with great frequency.
  • Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations.
  • Regular bending, lifting, stretching, and reaching both below the waist and above the head.
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