Customer Service Representative - Insurance Agency (Entry-Level)

Job Description

Job Description

Are you a friendly, detail-oriented multitasker who loves helping people? Our agency is excited to welcome a Customer Service Representative to our growing team!

We are a well-established independent insurance agency with over 20 years of experience delivering exceptional service to our clients. Our team is built on integrity, commitment, and a client-first mindset. As part of our organization, you will play a key role in supporting clients, solving problems, and contributing to a positive, service-driven culture.

If you are looking for a professional environment that values teamwork, growth, and making a real impact this is the opportunity for you!

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Paid Holidays

Responsibilities

• Assist clients with policy inquiries, changes, and renewals
• Process service requests and handle paperwork efficiently
• Support agents in the office with administrative tasks
• Provide exceptional customer service via phone, email. and in person
• Maintain accurate records and follow up with clients as needed

Requirements