Location: West Covina
Do you enjoy helping others and creating a welcoming experience? Our dental office is looking for a Front Desk / Treatment Coordinator to join our team. This role is the first point of contact for our patients and plays a key part in ensuring their visit runs smoothly. From checking patients in and out, handling billing, and verifying insurance, to discussing treatment plans, you'll help our patients feel informed and cared for.
If you're organized, friendly, and love working with people, we'd love to meet you!
Customer Service: Greet patients and visitors with a warm, welcoming attitude
Scheduling: Book, confirm, and re-book appointments
Check-In/Check-Out: Ensure smooth patient flow by handling arrivals and departures
Patient Records: Maintain accurate and confidential patient information
Payments & Billing: Collect payments, post transactions, and assist with billing inquiries
Insurance: Verify dental insurance (PPO/Medical), update records, and explain coverage to patients
Treatment Coordination: Present treatment plans, explain the importance of procedures, and review financial options with patients
Administrative Tasks: Answer phones, handle mail and deliveries, data entry, filing, and other front desk support
Bilingual in Mandarin and English preferred
High school diploma, G.E.D., or equivalent required
Strong computer skills; knowledge of Microsoft Office and dental software a plus
1+ year of experience in a dental front office, medical front desk, or customer service role preferred
Sales or case presentation experience preferred (comfortable discussing treatment options and financials with patients)
Excellent communication, organizational, and multitasking skills
Ability to handle phone calls and occasional high-pressure situations with professionalism
At Man Dental, we're committed to providing excellent care in a positive and welcoming environment. Our team values growth, teamwork, and making every patient feel comfortable and informed.
Total compensation typically $55,000-85,000+ annually for strong performers
If you're ready to join a supportive team and grow in your dental career, please send your resume today.
Dental Front Desk/ Treatment Coordinator • West Covina, CA, USA
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