Housekeeping Director

Job Description

The Director of Housekeeping is directly responsible for coordinating the cleaning of guest rooms and public areas as efficiently as possible. Keeping the highest standards of cleanliness. They direct, manage, control and administer the operation of the housekeeping department and staff in order to obtain the highest standards of cleanliness and to meet Murietta Hot Springs Resort management standards to provide a clean, well-maintained product for the guest, and to meet guest needs/requests promptly and courteously.

Location Description

39405 Murrieta Springs Road, Murrieta, California 92563 We invite you to experience the mineral-rich water for relaxation, reflection, and renewal at our Southern California resort. Our beautiful accommodations offer a peaceful one-of-a-kind Southern California experience and hot spring respite to restore your well-being. Discover everything you need for a perfect getaway, including dozens of soaking pools, unique wellness activities and offerings, spa treatments to complement your health restoration, and fresh and intentional dining options.

Requirements

At Murrieta Hot Springs Resort, our Housekeeping Director will cultivate rejuvenating, memorable experiences through attention to detail, quality, and care. Are you ready to expand your career in an oasis where your contributions are recognized and appreciated—where your Vitality is cared for.

Core Responsibilities

• Schedule, evaluate and direct all housekeeping associates, including room attendants,
  house aides, floor supervisors and laundry associates.
• Coach and counsel associates, providing disciplinary action when and if necessary.
• Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms
  and public areas.
• Support Housekeeping Management team
• Efficiently inspect guest rooms and public areas daily to ensure the quality assurance
  program is being followed.
• Ensure sufficient inventory of supplies and cleaning materials is maintained.
• Responsible for supervising the daily operation of both housekeeping and in-house
  laundry.
• Responsible for interviewing, hiring and training of new housekeeping team members.
• Follow up to ensure routine projects are completed, such as carpet shampooing, wall-
  washing, mattress rotations, etc.
• Provide associates with the tools they need to perform their jobs.
• Participate in and lead, when appropriate, department meetings, weekly staff meetings,
  rooms team meetings, monthly housekeeping inventory of supplies, safety committee
  meetings and property MOD program.
• Promptly report all maintenance problems encountered and follow up on the repairs.
• Ensure the key issuance procedure is being followed to safeguard hotel and guest
  security.
• Take responsibility for the hotel Lost and Found department.
• Accurately produce and approve budget for the Housekeeping Department and weekly
  payroll forecasts, in conjunction with the General Manager.
• Perform other duties as assigned.

Knowledge, Skills, and Competencies:

• 5+ Years of Director/Executive required
• High work ethic and self-initiative
• Regular attendance according to established guidelines
• May be required to work varying schedules to reflect the business needs of the property
• Focus and maintain attention to tasks, and complete work assignments on time despite
  frequent interruptions
• Understand and efficiently operate a computer

Ability to maintain excellent relationships with staff and maintain staff and guest
confidentiality at all times

Physical Requirements:

• Stand and walk for varying lengths of time, often long periods of time
• Bend, stoop, squat and stretch to fulfill cleaning requirements
• Visually inspect rooms for cleanliness and immediately report guest belongings that have
  been left behind
• Lift approximately thirty-five (35) pounds of equipment or supplies, using safe lifting
  techniques
• Twist, bend, reach and stoop to push heavy carts, approximately one hundred (100)
  pounds
• Good communication skills, both written and verbal, using written communication skills
  to mark completed rooms on daily paperwork
• Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing,
  listening and hearing ability and visual ability
  
  This job description is not an exhaustive list of all job functions that are required of an employee
  in this position. Therefore, other duties may be asked of an employee in this position from time
  to time.

Salary $90, (DOE)