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Technical Service Representative
Technical Service RepresentativeECOLAB • Buffalo, NY, United States
Technical Service Representative

Technical Service Representative

ECOLAB • Buffalo, NY, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.

Nalco Water, an Ecolab Company, seeks a

Technical Sales Representative

to join its industry leading sales team. You'll be responsible for revenue and profit growth of programs and services in targeted accounts. Using a consultative sales approach, you'll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you'll also convert strategic competitive accounts and sell new technologies to current customers.

What's in it For You

You’ll join a growth company offering a competitive base salary, bonus structure and benefits

A company vehicle and cell phone

A long term, advancing career path in service, sales or management

Access to the industry's most innovative training programs

Support from a dedicated technical service team

A culture that values safety first, including training and personal protection

Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments

What You Will Do

Generate and execute sales plans in existing customer base and in assigned competitively-held accounts, to meet profit increase goals

Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales

Develop strong relationships with key stakeholders within current and prospective customers, including plant or facility executives

Provide technical support to customers; identifying and resolving customer challenges, escalating as required

Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels

Actively sell and support Nalco Water innovations and technology in assigned customers to promote long-term business relationships with Nalco Water

Position Details

Candidate must reside within a commutable distance from

Buffalo, NY

Territory covers about a

50 miles radius

of the surrounding area

Targeted accounts are within the

Food and Beverage

industries

overnight travel required

As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you're prepared to solve any customer problem.

Training programs are held in the field and at Nalco Water Headquarters in Naperville, IL; travel is arranged and paid for by Nalco Water. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.

If applicable, relocation assistance would be provided for the right candidate.

Minimum Qualifications

Bachelor's degree

Five years of technical sales or field sales support experience

Possess a valid Driver's License and acceptable Motor Vehicle Record

Immigration sponsorship is not available for this role

Physical Requirements

Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

Ability to perform essential functions of the job, with or without reasonable accommodation

Preferred Qualifications

Bachelor's degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc.)

Water treatment or specialty chemical industry experience

Working knowledge of boiler or paper operations, wet end chemistry, pulp mill operations

About Nalco Water

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Annual or Hourly Compensation Range

The total Compensation range for this position is $107,400-$161,100 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to :

Undergo additional background screens and / or drug / alcohol testing for customer credentialing.

Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to a Culture of Inclusion & Belonging

At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through affirmative action (AA).

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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Technical Service Representative • Buffalo, NY, United States

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