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Specimen Processor (#51707)
Specimen Processor (#51707)Quest Diagnostics • Winfield, Illinois, United States
Specimen Processor (#51707)

Specimen Processor (#51707)

Quest Diagnostics • Winfield, Illinois, United States
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Benefits Information :

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include :

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours.
  • Best-in-class well-being programs.
  • Annual, no-cost health assessment program Blueprint for Wellness®.
  • healthyMINDS mental health program.
  • Vacation and Health / Flex Time.
  • 6 Holidays plus 1 "MyDay" off.
  • FinFit financial coaching and services.
  • 401(k) pre-tax and / or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, plus buy-up option.
  • Flexible Spending Accounts.
  • Annual incentive plans.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
  • and so much more!

The Hospital Specimen Associate is responsible for the preparation of patient’s specimens in a hospital location where multiple Hospital Specimen Associates work together with minimal direction.  The Hospital Specimen Associate must be able to perform and follow all pre-analytical processing procedures with accuracy and in a timely manner.   The roles & responsibilities below are specific to samples being performed by Quest laboratory testing.

Responsibilities :

Specimen Processing & Test Send Out Responsibilities :

Demonstrates excellent proficiency in test ordering policies, hospital processing procedures, specimen requirements for test ordering, sample preparation, Quantum, and compliance / legal requirements.

Knowledge and competency of Hospital LIS system (client specific).

Print Quest performed testing reports.

Demonstrates ability to interpret specimen flow / tracking data utilizing all available reports and resources.

Responsible for supply ordering processes.

Performs remote accessioning (pre-accessioning), (client specific).

Problem Resolution Responsibilities :

  • Troubleshoot and problem resolution for specimen types, missing information, TIQ, TNP, additional sample requests, and other client issues related to area of responsibility.
  • Customer Service Responsibilities :

  • Demonstrates exceptional customer service skills as the Liaison between customer & Quest performing laboratory to provide pro-active customer support.
  • Responsible for managing inbound calls with a positive client interaction.
  • Communicates and collaborates effectively with the hospital laboratory staff, as well as the Quest Diagnostics sales team and other functions in the organization.
  • Communicates effectively information regarding problem-solving with specimens, test cancellations, testing requirements, billing requirements with various hospital staff.
  • For a full list of Quest Diagnostics careers, please visit :

    Quest Diagnostics Careers

    All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer : Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity / Citizenship.

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    Specimen Processor 51707 • Winfield, Illinois, United States

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