Business Systems Analyst

• Provide front-line user support, including training and help-desk services.
• Maintain Mastery’s information systems (e.g., student information system, gradebooks, assessment platforms, HR, and IEP management software).
• Support the implementation and rollout of new systems and initiatives.
• Lead or assist with ongoing operational tasks, including student scheduling.
• Assist in producing recurring analyses, reports, and dashboards.
• Support data quality efforts by helping to develop and enforce data entry standards and protocols.
• Conduct regular quality assurance checks on data across Mastery’s information systems

• Familiarity with database platforms such as MS Access and SQL Server.
• Strong analytical skills with exceptional attention to detail.
• Ability and motivation to troubleshoot issues and resolve user-reported problems.
• Experience with Microsoft Excel and a desire to expand Excel proficiency.
• Results-oriented, flexible, and committed to problem-solving.
• Passionate about contributing to high-quality educational experiences for students.
• Effective organizational and interpersonal communication skills.

• Degree in Science, Math, MIS or Computer Science or equivalent professional experience
• Experience working in a K-12 education environment and familiarity with K-12 software/databases is preferred.
• Prior experience providing front-line user support and training a plus but not required; strong desire to work with end users is essential.

• Ability to physically perform the essential duties of the role as outlined above, and to work in the environmental conditions required, such as traveling to network campuses, monitoring and interacting with students, in-person facilitation of trainings, etc;
• This role may require frequent travel between multiple locations. Reliable transportation is essential to fulfill job responsibilities.

• External candidates hired for this role are eligible for a $3,000 signing bonus!
• Data Analysts at Mastery can expect a starting salary between $68,000 - $81,000, based on education and experience, with opportunities for growth as your career progresses. Each offer is made in alignment with Mastery’s compensation philosophy and commitment to pay equity, ensuring fairness and consistency across our team.

• We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist Mastery’s Talent Acquisition Team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist Mastery's Talent Acquisition Team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.