Lead Analyst, Quality Assurance

Job Description

Job Summary

Interfaces with internal and external customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with cross functional teams to prepare comprehensive test design specifications for functional, regression, performance and security testing. Performs analysis to identify dependency points and common areas across multiple projects and optimizes the testing effort to reduce duplication. Manages project test resources in the development of large multi-system, multi-platform projects. Responsible for accurate and timely creation of test artifacts, tasks, execution schedule / plan, and manages stakeholder signoff. Closely reviews and tracks test execution and identifies risk, provides mitigation plan and communicates with project stakeholders and leadership. Manages test metrics such as sprint test velocity, defect density and defect leakage and identifies QA improvement opportunities. Understands and implements industry leading testing trends, tools and technologies such as AI, automation, etc.

Job Duties

• Works closely with customers to develop test requirements for major cross functional enterprise projects
• Prepares test design specifications for functional, regression, performance and security testing
• Creates, reviews, analyzes and estimates project test requests and scope.
• Performs research and analysis of customer-initiated inquiries and requests, utilizing technical tools as necessary to fully test reported issues / requirements .
• Fields direct questions from project and cross functional teams regarding business, technical and operations rules that may impact testing.
• Develops technical tests to validate complex business and system problems.
• Provides guidance for development teams through project testing as needed.
• Provides excellent customer service to internal and external customers handling all aspects of client relations concerning testing for technical projects, including notifying the client of implementation schedules and co-ordination and assistance in presentation of results.
• Provides leadership by mentoring others and sharing business and system knowledge.
• Develops, reviews and validates test results per requirements.
• Develops and documents test plans and works with stakeholders to review and obtain signoff prior to starting test execution. Monitors for material changes to the test scope and manages the changes through formal change request process
• Creates, presents and executes functional and acceptance test cases in accordance with the requirements of the solution / project.
• Manages complex project testing tasks from requirements review through deployment, including work assignment, prioritization, issue triage etc.
• Understands other Molina changes in process that may impact the customer and notifies the customer of such changes well ahead of their implementation.
• Able to work in a cross functional project team setting while also able to complete tasks individually within the provided timeline or as needed, accelerated timeline to meet the desired deployment deadline.
• Provides oversight across testing teams of multiple projects to identify risk and provide mitigation and ensure timely delivery

Job Qualifications

REQUIRED EDUCATION :

REQUIRED EXPERIENCE / KNOWLEDGE, SKILLS & ABILITIES :

7 + years experience in a combination of applicable business and business systems

PHYSICAL DEMANDS :

Working environment is generally favorable and lighting and temperature are adequate. Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and / or hazardous working conditions. Must have the ability to sit for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

To all current Molina employees : If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M / F / D / V.

Pay Range : $77,969 - $171,058 / ANNUAL