Restaurant Floor Manager At Riverside Country Club

Job Description

Job Description

Restaurant Floor Manager

Job Description :

As a year-round (52 weeks) Food and Beverage Manager, you will play a pivotal role in ensuring the highest standards of dining services for our members and guests, overseeing dining room operations and training staff. This includes overseeing all food and beverage outlets, coordinating with management on Club events, and maintaining high service standards. The ideal candidate thrives in a fast-paced environment, possesses excellent communication skills, and exhibits a positive attitude towards learning and teamwork while demonstrating strong leadership skills and attention to detail in upholding excellence in hospitality.

Job Responsibilities :

• Member Interaction :

Ensure a positive member experience from when they enter the club doors to when they leave

Assist at the host stand to ensure all members receive a warm welcome and farewell

Table touches to ensure Member satisfaction during service

Take and respond to reservation inquiries over the phone and through instant messaging

Reservation Cards

Inputting reservations in the reservation book / digital reservation sheet

Daily Staff training (for all FOH positions)

Service training program

Pre-shift outline / weekly training schedule

MemberSports Optimization

Responsible for adding weekly features or special event buttons

Communicating menu changes to the AM manager to update online menus

Cover Counts

Member Interactions

Daily Sales

Reset Information

Assist the F&B Director with Bi-weekly payroll

Assist the F&B Director with FOH Scheduling

Staff checklists to be turned into the Clubhouse Manager at the end of the shift

Battleplans before each event

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