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Senior Application Support Analyst
Senior Application Support AnalystVirtualVocations • Appleton, Wisconsin, United States
Senior Application Support Analyst

Senior Application Support Analyst

VirtualVocations • Appleton, Wisconsin, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Sr. Application Support Analyst.

Key Responsibilities

Lead daily support activities and ensure compliance with support processes and quality standards

Provide technical expertise and support for application issues, including ticket resolution and enhancements

Build and maintain relationships with operational leaders and development teams to improve processes and resolve issues

Required Qualifications

Bachelor's degree or 7+ years of relevant experience

5+ years of technical / functional support experience with ERP systems or complex business systems

1-3 years of experience in Agile software development

Experience managing relationships and SLAs with third-party ticketing systems

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Application Support Analyst • Appleton, Wisconsin, United States

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