Front Desk Manager

MAIN JOB TASKS AND RESPONSIBILITIES

Answer telephone, screen and direct calls

Take and relay messages

Provide information to callers

Greet persons entering organization

Direct persons to correct destination

Receive and sort mail and deliveries

Tidy and maintain the reception area

Daily Filing as well as general clerical support for various departments

EDUCATION AND EXPERIENCE

High school diploma required

Knowledge of administrative and clerical procedures

Knowledge of computers and relevant software applications such as Microsoft Word, Excel, Outlook, etc.

Knowledge of customer service principles and practices

KEY COMPETENCIES

Verbal and written communication skills

Professional personal presentation

Attention to detail

Reliability