Case Management Assistant

Description

The Behavioral Health service area of Hennepin County Human Services is seeking a part time Case Management Assistant to work in the Behavioral Health Center. This walk-in center serves Hennepin County residents 18+ living with substance use disorders and/or mental health conditions. We offer a voluntary social service led response to meaningfully connect residents to services and supports that match their needs. The Behavioral Health Center is an alternative to unnecessary jail or hospital use for Hennepin County residents who have needs related to mental health or substance use

Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.

Location and hours:
This is an onsite position, located on the first floor at the Behavioral Health Center at 1800 Chicago Avenue in Minneapolis, MN. The walk-in services are currently open Monday through Sunday 9 a.m. - 9 p.m. This position will work 24 hours per week within the hours of 8 a.m. and 10 p.m. This position will primarily work in the walk-in center and may go out into the community with residents at times.

New employees who are hired into remote or hybrid positions between January 2, 2022, to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.

About this position type:
This is a part time, benefit earning position.This position is internally classified as a Case Management Assistant.
Click here to view the job classification specification.
In this position, you will:

• Meet with residents to assess their needs, gather basic information, and explain services offered at the Behavioral Health Center.
• Connect residents to interdisciplinary team on site, coordinate referrals to existing care team, and refer to community resources as needed.
• Prepare and maintain case records, complete file clearances & documentation, open intake and assessment workgroups in an online database.
• Track inventory of client supplies, snacks, and personal protective equipment and assist in creation of tools for efficient workflow.

Need to have:

• One of the following:Two or more years of responsible, paid social service experience providing direct client service.A two-year human services certificate.Two or more years of college coursework in the behavioral sciences field.

Nice to have:

• Experience: Serving individuals living with substance use disorder and/or a mental health condition. Effectively interacting with people from diverse backgrounds including efforts towards disparity reduction. Working in a health care setting, such as a clinic, hospital, or walk-in center.
• Knowledge of: County and community resources for MH, SUD, social services, and basic needs. County and state record systems.
• Ability to: Function well in unpredictable and challenging situations calling for sensitivity, flexibility, resourcefulness, and independent judgment. Effectively interact with people from diverse backgrounds. Organize information and assist with maintaining an efficient daily workflow. Work well in a group setting, be accountable to the team.