Authentication Center Generalist, Overnight

Who You Are

As an Authentication Center (AC) Generalist you will be directly responsible for the following primary workflow tasks: 1) shipping buyer orders, 2) stowing inventory, 3) pulling orders, and 4) receiving incoming merchandise. This includes counting, conditioning, and sorting receipts; as well as pulling, kitting, and packaging buyer orders.

The Impact You Will Make Here

• Operate within established standard operating procedures (SOPs)
• Count, sort, condition and file products and supplies while maintaining standard levels of output
• Check the accuracy of pulled, prepped and packaged items
• Escalate or report any discrepancy in products
• Perform labeling, sorting, wrapping, packing and repacking products for customers
• Place completed pulled, prepped and staged orders into appropriate areas
• Prepare and stage skids for outbound shipments using different carriers
• Finish duties and tasks in a timely manner while completing targeted amount of output per day for the tasks performed
• Fill department appropriate records and department logs
• Ensure that all merchandise, tools and supplies are organized and accounted for at the end of the shift
• Ensure a clean and safe work environment at all times
• Attend the department daily and weekly meetings
• Take on special projects as needed in order to help our customers or to help us grow TCGplayer
• Provide assistance to other groups or departments as needed
• Other duties as assigned

What You Bring To The Team

• High School Diploma or G.E.D.
• Drive - Demonstrates initiative and a desire to be part of a passionate team of individuals
• Concentration - Demonstrates focus on a task and sees it through to the end
• Technology - Familiarity with the use of web forms
• Communication - Strong skills are needed to effectively communicate with management and team members
• Teamwork - ability to work in and foster an environment of collaboration and coordination
• Organization - Organizational skills and attention to detail to stay on task and meet performance/output expectations.

You'll Go Beyond If You Have

• 1+ years of relevant work experience
• Knowledge of hobby games like Magic: The Gathering, Yu-Gi-Oh! and Pokémon

Physical Demands

The role involves the following physical demands on a regular basis:

• Steadily and carefully manipulating tools, materials, etc. up to 6.5 hours out of 8 or 7.5 out of 10 hours per day.
• Remaining stationary/standing for an extended period of time.
• Positioning oneself to perform required tasks for up to 6.5 hours out of 8 or 7.5 out of 10 hours per day.
• Using office equipment, including a computer.
• Transporting and maneuvering objects in various directions weighing up to 10 pounds.
• Frequently communicating with teammates and managers, must be able to do so carefully and accurately.
• Communicating accurately, efficiently and effectively via computer and printed materials.
• Using writing tools, computer, pallet jack and other light warehouse tools. These are subject to change over time.

Work Environment

• Must be able to work in a loud and open environment for up to 6.5 hours out of 8 or 7.5 out of 10 hours per day.
• Must be able to work weekends, holidays and evenings.
• Must be able to work on a rotating or flexible schedule.

What We Provide

Our benefits program is one of the most flexible and progressive in the country. Plus, benefits start on day one, so you have everything you need to make a stress-free transition to life at TCGplayer.

• A starting wage of $18.25/hour
• Comprehensive medical insurance with a variety of plan options to suit your needs
• Free therapy, counseling and mental health services in additional to medical plan
• Dental insurance
• 100% company paid employee vision insurance
• Generous Personal and Sick Leave Time
• 100% company paid short term and long term disability
• 100% company paid Family Leave
• 401k plan with up to 4% match
• 100% company paid life insurance, additional coverage available