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Freight Broker / Account Executive
Freight Broker / Account ExecutiveMuse Freight • Scottsdale, AZ, US
Freight Broker / Account Executive

Freight Broker / Account Executive

Muse Freight • Scottsdale, AZ, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Join Muse Freight, a leading company in the Transportation & Logistics industry. We are passionate about delivering exceptional service and exceeding our clients' expectations. As a Freight Broker / Account Executive, you will play a crucial role in building strong relationships with our clients and ensuring their satisfaction. Located in Overland Park, Kansas, but operating an office in Scottsdale AZ, Muse Freight offers a hybrid work environment that provides flexibility and work-life balance. You will have the opportunity to have a flex schedule while also being part of a collaborative team. Salary plus commissions up to 40% of GM - with NO seat cost!

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Annual Bonus

Paid Holidays

Responsibilities

  • Client Management : Build and maintain strong relationships with existing clients, serving as their main point of contact for all inquiries and needs.
  • New Business Development : Identify and pursue new business opportunities to expand our client base.
  • Account Analysis : Analyze client accounts, monitor performance, and identify areas for improvement or upselling.
  • Monitor and report on key performance indicators (KPIs), such as shipment volumes, revenue, and customer satisfaction, to track account performance and identify areas for improvement.
  • Stay up-to-date with industry developments, market trends, and regulatory changes that may impact the freight brokerage industry or client operations.
  • Participate in industry events, trade shows, and networking activities to build industry relationships, generate leads, and promote the company's services.
  • Problem Solving : Address and resolve any issues or concerns raised by clients, providing effective solutions in a timely manner.

Requirements

  • Experience : Minimum of 1 year of experience in a similar role within the Transportation & Logistics industry.
  • Problem-Solving : Strong problem-solving and critical thinking skills to address client needs and overcome challenges.
  • Communication Skills : Excellent verbal and written communication skills, with the ability to communicate effectively with clients and internal teams.
  • Ability to handle multiple projects and / customers at a single time.
  • Customer Focus : Strong customer service orientation, always striving to meet and exceed client expectations.
  • Self-Motivated : Ability to work independently, take initiative, and prioritize tasks.
  • Team Player : Demonstrated ability to collaborate and work effectively within a team environment.
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