Talent.com
Retail Associate
Retail AssociateRoss Stores • Grandview, MO, US
Retail Associate

Retail Associate

Ross Stores • Grandview, MO, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

Essential Functions

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities

    None

    Disclaimer

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    [job_alerts.create_a_job]

    Retail Associate • Grandview, MO, US

    [internal_linking.similar_jobs]
    GC Retail Sales Associate Store 471

    GC Retail Sales Associate Store 471

    Guitar Center Stores, Inc. • Overland Park, KS, United States
    [job_card.full_time]
    Join the Band : Retail Sales Rockstar Wanted!.Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sale...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Retail Associate

    Retail Associate

    Duluth Trading Co • Kansas City, KS, US
    [job_card.full_time]
    A successful Retail Store Associate will strive to go for WOW! Go for WOW! is the standard of customer service at Duluth Trading Company. It is treating the customer right and looking for opportunit...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Associate

    Retail Associate

    Ross Stores • Belton, MO, US
    [job_card.full_time]
    Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant st...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Verizon • Kansas City, MO, US
    [job_card.full_time] +1
    A place to share your ideas freely even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    P / T Retail Store Associate - Kansas City Legends, 6162, Kansas City, KS

    P / T Retail Store Associate - Kansas City Legends, 6162, Kansas City, KS

    Adidas • Kansas City, KS, United States
    [job_card.part_time]
    We believe sport has the power to change lives.To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Part Time Store Associate

    Retail Part Time Store Associate

    Office Depot • Kansas City, MO, US
    [job_card.part_time]
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Remove all emojis, sp...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Stock Associate

    Stock Associate

    Michael Kors • Kansas City, MO, US
    [job_card.full_time]
    Our contributors at Michael Kors are stylish, fashion forward individuals who are passionate about the customer experience and achieving results. As a Stock Associate, you are a flexible team player...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Part-Time Store Associate, Fabletics (Town Center Crossing - Leawood, KS)

    Retail Part-Time Store Associate, Fabletics (Town Center Crossing - Leawood, KS)

    Fabletics • Leawood, KS, US
    [job_card.part_time]
    Fabletics is currently looking for driven Part-Time Store Associates for our Fabletics location at Town Center Plaza & Crossing in Leawood, KS! What makes this job FAB?. Join our team as a Store Ass...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Floor & Decor Holdings • Kansas City, MO, US
    [job_card.full_time] +1
    This role has a minimum base pay from $15.Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to com...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Cosmetics Sales Associate - Lancome, Leawood Town Center Plaza - Full Time

    Retail Cosmetics Sales Associate - Lancome, Leawood Town Center Plaza - Full Time

    Macy's • Leawood, KS, United States
    [job_card.full_time] +1
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Skechers • Lenexa, KS, US
    [job_card.full_time]
    We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole familycelebrated fo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail - Associate Boutique Manager, Store Management

    Retail - Associate Boutique Manager, Store Management

    Aritzia LP • Leawood, KS, US
    [job_card.full_time]
    The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. Aritzia is growing and our Store Management Department is growing...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Store Sales Associate

    Retail Store Sales Associate

    Blick • Kansas City, MO, US
    [job_card.full_time]
    By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Store Sales Associate will assist their team to fulfil Blick's commitment to our customers, the Arts, and ou...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Part-Time Retail Sales Associate

    Part-Time Retail Sales Associate

    Kohl's • Shawnee, KS, US
    [job_card.part_time]
    In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency.You will deliver speed o...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Retail Experience Associate

    Retail Experience Associate

    Sporting Kansas City • Kansas City, MO, US
    [job_card.full_time]
    The Retail Experience Specialist is responsible for processing and selling merchandise during Sporting Kansas City matches and other special events deemed necessary. Sporting Kansas City is an equal...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Floor Associate

    Sales Floor Associate

    Savers Value Village • Overland Park, KS, US
    [job_card.full_time] +1
    As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    STOCK & HOUSEKEEPING ASSOCIATE

    STOCK & HOUSEKEEPING ASSOCIATE

    Von Maur • Overland Park, KS, US
    [job_card.full_time]
    Stock & Housekeeping Associate.As a Stock & Housekeeping Associate, you are the heart of store operations.The care you take in maintaining the store creates customer loyalty and upholds our reputat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Sales Associate

    Retail Sales Associate

    Ollie's Bargain Outlet • Overland Park, KS, US
    [job_card.part_time]
    Job Category : Store Operations.Requisition Number : RETAI052965.Join our team and live the Ollie-tude! (Ollie's Core Values). BE A TEAM PLAYER - Associates are expected to be supportive and work toge...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]