CRM Application Developer - Dynamics

Position Overview

The Microsoft Dynamics 365 Lead Developer will serve as a senior technical expert responsible for architecting, developing, customizing, and integrating Microsoft Dynamics 365 solutions-primarily leveraging Microsoft Dynamics CRM, Power Platform, and related Dynamics technologies. This role partners closely with business stakeholders to transform complex requirements into scalable, userfriendly solutions that align with enterprise standards and drive digital efficiency.

Key Responsibilities

Solution Design & Development

• Lead the design, architecture, and development of solutions using Microsoft Dynamics CRM and the wider Microsoft 365 ecosystem.
• Collaborate with business partners, SMEs, and stakeholders to analyze requirements and translate them into clear technical specifications for the Scrum Team.
• Deliver highquality, scalable, and maintainable customizations, workflows, plugins, and integrations.
• Implement backend data changes needed to enable future AI solutions, primarily leveraging Copilot and new Dynamics functionality.
• Research, develop, and implement short and longterm strategies to effectively achieve business and technology roadmap objectives.
• Proactively identify process improvement opportunities across system processes and implement enhancements to increase efficiency.
• Facilitate decisionmaking and develop functional design documentation to drive the development process, incorporating the Architecture Runway and Technical Design Kanban Board.
• Analyze customer journey touchpoints and maximize opportunities for optimization.
• Participate in all phases of implementation-from requirements analysis to configuring the Microsoft Dynamics application to meet customer needs.

Microsoft Dynamics 365 & Power Platform Integration

Customization & Configuration

Client & Stakeholder Engagement

Qualifications & Requirements

Preferred Qualifications

At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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