Talent.com
Service Advisor
Service AdvisorVortex Doors • Livonia, MI
Service Advisor

Service Advisor

Vortex Doors • Livonia, MI
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
Job Type Full-time Description

Service Advisor Job Description:

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Service Advisor to join our company. We are considering applicants with at least 4+ years of door industry experience.

As a Service Advisor, your primary responsibility is to provide products and services to Customers, promote long term Customer retention, and follow through with the Internal Customer Service Team to ensure the Customer is satisfied with the work we performed.

Responsibilities:

  • Work with Customers to provide accurate and suitable products and services to meet their needs
  • Follow up on leads provided and look for new opportunities, looking for ways to generate business and new leads
  • Work with the Team Leader and Service Manager to achieve sales goals
  • Follow up on all pending Service Quotes in a set time frame
  • Provide some technical training to Service Technicians
  • Manage and order shop and truck materials as needed
  • Assist in Customer job scheduling and project management
  • Provide the best Vortex experience possible
  • Build valuable relationships with all Customers, including key accounts
  • Always promote Vortex positively
  • Using lead generation tools, identify commercial and industrial construction projects that may require overhead doors, initiating contact with the general contractor and/or architect to gather project information and provide information on our products and services.
  • Analyze blueprints, specifications, and other documentation to prepare comprehensive cost estimates for new construction projects.
  • Complete cost estimates within bid date/time.
  • Present and explain the benefits of our services to potential clients.
  • Negotiate terms and close sales to meet or exceed sales targets.
  • Provide excellent customer service by following up on leads, ensuring client satisfaction, and maintaining long-term relationships.
  • Collaborate with the service and operations teams to ensure smooth delivery of services and customer satisfaction.
  • Maintain detailed records of sales activities, client interactions, and pipeline progress in the CRM system.
Requirements

Important Skills:

  • Clear communication: It is essential that you have the ability to communicate clearly and effectively, both verbally and in written form
  • Effective listening: Listening is the key to effective communication. Without the ability to listen carefully to what a Customer is saying, the message could be easily misunderstood and misinterpreted
  • Results driven and passionate about selling: Be passionate about the products and services we provide and strive to provide what’s best for the Customer and the Company
  • Interpersonal skills: Balance Customer’s and Company’s needs to make sure that the Customer is satisfied, and build a reputation as a person who is consistent and direct while still seeking to be helpful

What you should have:

  • Education: High School Diploma or General Education Degree (GED)
  • Other required knowledge, skills, and abilities:
  • Ability to read, understand, and comprehend documents such as work instructions and procedure manuals
  • Ability to speak effectively and interact with team members and leadership
  • Ability to solve practical problems and deal with a variety of variables in a situation
  • Basic computer knowledge and ability to learn
  • A good driving record with valid driver's license
  • Experience in field service and commercial door experience a must
  • Experience in sales and customer service
Salary Description $33.50 - $45.00
[job_alerts.create_a_job]

Service Advisor • Livonia, MI

[internal_linking.similar_jobs]

Outbound Service Plan Sales - Contact Center

InfinityBingham Farms, Michigan, United States, 48025
[job_card.full_time]
[filters_job_card.quick_apply]

At Infinity, we live by three powerful principles:.Energy, Excellence, and Execution.Our mission is simple yet bold—we create.Detroit Free Press, Des Moines Register, and Corridor Business Journal,...[internal_linking.show_more]

 • [job_card.promoted]

Alterations Customer Service Representative

David's Bridal, LLC.Novi, MI, United States
[job_card.part_time]

Minimal weekday hours required (join for weekends only!).Competitive hourly pay rates & team bonus.Additional terms and conditions apply.At David's Bridal, we empower our customers and our employee...[internal_linking.show_more]

 • [job_card.promoted]

Service Support (Food runner/busser)

TopGolfAuburn Hills, MI, United States
[job_card.full_time] +1

Swing into a Job You'll Love at Topgolf! At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation.Whether you work behind the scenes or directly engaging with P...[internal_linking.show_more]

 • [job_card.promoted]

Retail Inventory Management Dealer Advisor Bilingual English/Spanish

StellantisAuburn Hills, MI, United States
[job_card.full_time]

The ARO Dealer Advisor provides direct support to Stellantis dealers enrolled in Mopar's Automatic Replenishment Order (ARO) program.This role is responsible for assisting dealers with Best Stockin...[internal_linking.show_more]

 • [job_card.promoted]

Service Team (P1-1350215-0)

Panda ExpressMonroe, MI, United States
[job_card.full_time]

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service/Sales

Home DepotWoodhaven, MI, United States
[job_card.full_time]

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.These associates le...[internal_linking.show_more]

 • [job_card.promoted]

Service Advisor

Northland Chrysler Dodge Jeep RamOak Park, MI, United States
[job_card.full_time]

As a Service Advisor, you will own our customer's experience in the service lane.You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs,...[internal_linking.show_more]

 • [job_card.promoted]

Mortgage Customer Service Specialist

United Wholesale Mortgage Corp.(DBA UWM)Pontiac, MI, United States
[job_card.full_time]

Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position.As a Customer Care Servicing Specialist, you'll be the key point of contact among our mort...[internal_linking.show_more]

 • [job_card.promoted]

Retail Sales Associate

Harbor Freight ToolsMonroe, MI, United States
[job_card.full_time] +1

Job Description A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job.You will know why your work matters and take pride in w...[internal_linking.show_more]

 • [job_card.promoted]

Personal Advisor

Community Choice Credit UnionLivonia, MI, United States
[job_card.full_time]

Sponsorship: This position is not eligible for immigration sponsorship.Join Our Team as a Personal Advisor at Community Choice Credit Union!.At Community Choice Credit Union, we believe in helping ...[internal_linking.show_more]

 • [job_card.promoted]

DEAN OF BUSINESS ENTREPRENEURSHIP & WORKFORCE ENGAGEMENT

InsideHigherEdFrenchtown, Michigan, United States
[job_card.full_time]

The Dean is responsible for the administration of the business division, including faculty and staff recruitment, development and evaluation, course and program development, review and evaluation, ...[internal_linking.show_more]

 • [job_card.promoted]

177 Customer Service Manager

Ingles Markets, IncorporatedFlat Rock, MI, United States
[job_card.full_time]

Location: Flat Rock - Store 177: 220 North Highland Lake Road Flat Rock NC 28731 Why Ingles Ingles Markets has a place for everyone! Ingles began in 1963 as a single supermarket and has since grown...[internal_linking.show_more]

 • [job_card.promoted]

Merrill Advisor Development Program - Financial Advisor: Bloomfield Hills Greater Detroit Market

Bank of AmericaBloomfield Hills, MI, United States
[job_card.temporary]

Advisor Development Program - Financial Advisor.Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, a...[internal_linking.show_more]

 • [job_card.promoted]

Private Client Advisor II

Bank of America CorporationBloomfield Hills, MI, United States
[job_card.full_time]

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.We do this by driving Responsible Growth and deliver...[internal_linking.show_more]

 • [job_card.promoted]

Work-From-Home Product Advisor - $45 per hour

Great LionPontiac , Michigan
[filters.remote]
[job_card.part_time] +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

 • [job_card.promoted]

Customer Service Rep (1105)

Domino's PizzaFlat Rock, MI, United States
[job_card.full_time]

Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we ...[internal_linking.show_more]

 • [job_card.promoted]

Automotive Service Advisor

Gordon ChevroletGarden City, MI, US
[job_card.full_time]
[filters_job_card.quick_apply]

Are you ready for a change but worry that you will leave where you're at and start working at a place that doesn't care about the employees? Come experience the Gordon Chevrolet Difference! We trul...[internal_linking.show_more]

Service Team Leader

Meijer, Inc.Canton, MI, United States
[job_card.full_time]

Plans, directs and supervises team members in the day to day operations within various departments of the store.Serves as the mentor and coach for all team members.Implements strategies to improve ...[internal_linking.show_more]