Warranty Operations Associate

We’re hiring: Warranty Operations Associate:

Are you ready to make an impact in Software License, Cloud, Activations, and Warranty operations? Join our fast-paced, high-volume team and help drive seamless administrative and purchasing processes. You’ll report directly to the Supervisor of Software & Warranty Operations and collaborate with a dedicated group of professionals.

What you’ll do:

• Support vendor lifecycle operations and ensure compliance
• Assist with purchasing, audit purchase orders, and maintain internal controls
• Manage queues, orders, returns, activations, and registrations (SLAs)
• Activate and register customer purchases, track deliverables, and support revenue recognition
• Build strong relationships with vendors and suppliers

You’ll thrive if you:

• Are detail-oriented with excellent written & verbal communication skills
• Are proficient in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, Visio, SharePoint)
• Handle confidential information with professionalism
• Bring a problem-solving mindset and drive process improvements
• Understand Cloud/Software/Activations/Warranty basics and can coach teammates
• Work independently, prioritize well, and meet service levels

Additional Information:

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person".