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Fusion Technical Support Specialist (Portland)
Fusion Technical Support Specialist (Portland)Applicantz • Portland, OR, United States
Fusion Technical Support Specialist (Portland)

Fusion Technical Support Specialist (Portland)

Applicantz • Portland, OR, United States
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  • [job_card.full_time]
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Hybrid contract in the Portland, OR. PST hours. Visa Sponsorship is not available.

We are looking for a skilled and proactive Product Support Specialist with

  • High level proficient with Autodesk Fusion
  • Customer soft skills
  • Good team collaboration mindset.

Preferred Qualifications :

  • 2-5 years of industry experience.
  • Experience with Fusion
  • Experience with CAM workflows (Example : Fusion 360 CAM, PowerMill, FeatureCAM, HSM, PartMarker, Mastercam)
  • Experience with CNC Programming, Machining, or Machine Setup
  • Experience with FEA / CAE tools (Optional)
  • Strong customer service, troubleshooting, and analytical skills.
  • Excellent written and verbal English communication skills. (Additional language skills are a plus.)

    • Responsibilities :

  • Advance Level knowledge using Autodesk Fusion.
  • Experience with CAM is a Plus.
  • Able to analyze and evaluate information technology systems operations.
  • Determines user needs and requirements and recommends ways to improve systems.
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Will work directly with customers via email, phone and chat.
  • Able to follow proper documentation workflows and processes while using case management system.

    • Our Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3D design, engineering, and entertainment software, they foster a progressive culture, creativity, and a flexible work environment using cutting-edge technologies.

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