Community Service Officer

Community Service Officer

The City of Green Bay's Police Department is seeking a Community Service Officer to provide essential support to the Police Department by assisting staff with a variety of paraprofessional tasks. Responsibilities include directing traffic, preparing reports, security at City hall, performing security checks at City buildings and parks, and responding to animal calls. Work is performed under the general supervision of the on-duty supervisor or a Police Officer. Successful candidates will possess conflict resolution skills, the ability to work independently, and the ability to multi-task. Work Schedule: 40 hours per week with varied shifts between the hours of 7:00 a.m. and 11:00 p.m. The City of Green Bay is a leader in employee health and wellness with its Health/1265 program with a goal to engage all employees in their own health and well-being by providing insurance premium incentives and other benefits. We are committed to fostering a diverse and inclusive work environment. We invite candidates of all backgrounds and experiences to apply, knowing that unique perspectives enhance our service to the community.

Examples of Duties

Respond to non-emergency calls such as abandoned vehicles, parking complaints, theft reports, and lost property.

Provide traffic control at crash scenes, special events, and during emergencies.

Provide security for City Hall during hours of business.

Complete security checks of City owned property by checking doors and perimeter checks.

Conduct neighborhood and park patrols to identify and report ordinance violations or safety concerns.

Assist with animal control and pet licensing enforcement.

Support community engagement initiatives, including presentations and neighborhood meetings.

Prepare accurate reports and documentation for assigned calls.

Participate in crime prevention programs and assist with public education efforts.

Maintain professional communication with community members, businesses and city departments.

Perform other duties as assigned.

Minimum Qualifications Required

High school diploma or equivalent.

Valid driver's license and a good driving record.

Bilingual skills (Spanish, Hmong, etc.) preferred.

Must have acceptable personal and professional history as determined by successfully completing a background investigation.

A combination of equivalent experience and/or education may be considered.

Knowledge, Skills & Abilities

Strong interpersonal and communication skills.

Ability to work independently and as part of a team.

Basic computer proficiency for report writing and data entry.

Ability to learn and apply city ordinances and city/department policies and procedures.

Problem-solving and conflict resolution skills.

Ability to work varied shifts, including evenings and weekends.

Physical Requirements: Ability to perform the following activities: Lifting up to 20 pounds, carrying up to 20 pounds, frequent standing, sitting, walking, ability to focus on projects for long periods of time, ability to stoop, reach and lift, ability to work in a variety of weather conditions.