Parts Specialist

Our client is a leading provider of pressure washers, waste oil heating, floor care equipment, and more. They offer generous PTO, 100% paid medical insurance, disability insurance, life insurance, and a 401(k) with company matching. They are seeking a reliable Parts Specialist for their growing team. This position involves advising and selling parts to customers in person, via phone, and email.

Key Responsibilities :

• Work with customers in person, via phone and email
• Use customer provided information to identify product or parts needed
• Use printed and digital catalogs and diagrams for product research
• Advise customers of product price and availability
• Cross sell complementary products and services
• Prepare customer quotes, estimates, rental agreements, and service requests
• Input customer orders received via telephone, email, website
• Prepare and issue customer invoices
• Issue vendor purchase orders
• Receive, ship, and store parts as needed
• Follow up & monitor open customer orders daily
• Communicate delivery status, changes and or delays with customers
• Follow up on customer order errors and remedy the situation

Qualifications :

If you meet the qualifications and are interested in this Parts Specialist role, please apply today!