Technical Support Customer Care SpecialistVirtualVocations • San Diego, California, United States
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Technical Support Customer Care Specialist
VirtualVocations • San Diego, California, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Care Specialist I - Technical Support.
Key Responsibilities
Provide real-time troubleshooting support for customers regarding equipment and services
Resolve customer issues on the first call and provide world-class service by assessing needs and suggesting solutions
Own the customer experience by exceeding expectations and ensuring satisfaction
Required Qualifications
Must live within 75 miles of specified cities
High school diploma, GED, or relevant work experience
6 months experience in customer service or sales
High-speed internet connection available at home
Preferred : 6+ months experience troubleshooting basic technical issues
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Technical Support Specialist • San Diego, California, United States
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