Director, Customer Support - Santa Clara, CA

Define the Future of Cloud Security

At Aviatrix, you'll work on cutting-edge technology with teammates who challenge, support, and inspire you. We're building something transformationaland we're doing it together. No politics, no ego. Just smart people with a clear mission and room to grow.

Be Part of a Purpose That Truly Matters

We're solving real challenges in cloud network securityand your work will make a direct, visible impact every day.

Flexibility that Fuels Your Best Work

We embrace flexible working environments to spark productivity, creativity, and balance.

Grow Your Career in Every Direction

Here, growth is constant. Whether in skills or leadership, we help you stretch, learn, and level up.

Join a Culture That Lifts You Up

Our team is proactive, positive, and all-in. We succeed by helping each other do the best work of our lives.

Remote-First, Posture-Led

Being remote doesn't mean distant. At Aviatrix, we think of ourselves as servant leaders, and the values that empower us keep us connected. We stay driven by purpose, move with courage, and learn with curiosity. Through empathetic communication and a team-first mindset, we collaborate across time zones to deliver bold ideas and meaningful impacttogether.

Our Posture, Lived Daily

We don't just talk about drive, courage, curiosity, empathy, and a team-first mindsetwe practice them. See how Aviatrix teammates bring our core values to life, every single day.

Exceptional Benefits

Our Aviators are our greatest asset. We offer meaningful benefits that prioritize well-being, growth, and long-term success.

Invest in Our Shared Future

Own a piece of Aviatrix's success with stock options that align your contributions with our long-term growth and innovation.

Taking Care of You and Yours

Comprehensive medical, dental, and vision plans ensure you and your family stay healthy, supported, and ready to thrive.

Planning for the Future

Be prepared for the future with retirement benefits designed to help you build long-term financial security.

Prioritizing the People You Love

We support work-life balance with generous family leave, so you can focus on what matters most when it matters most.

Time to Recharge

Take the time you need to recharge with flexible vacation policies that help you maintain a healthy work-life balance.

"Aviatrix, the name for a female pilotis a symbol of bold firsts. That spirit fuels our mission to redefine cloud network security, empower rising talent, and spark open, fearless conversations across teams."

Varsha Vig

Chief Human Resources Officer

Our Leadership

At Aviatrix, our leaders lead with clarity, humility, and purpose. They create space for curiosity, big ideas, and real growthbecause that's what drives great teams and even better technology. We're on a mission to future-proof cloud strategies worldwide, and we're doing it together.

The engineering leadership team has been incredibly supportive of me and the extended engineering group. Knowing that they fully trust my judgement and allow me to take charge of many core areas, makes it even more rewarding. Cloud networking brings a lot of technical challenges and I enjoy working to solve them.

Shanshan Xu

Principal Architect TL / M, Software Development

Ready to Build the Future with Us?

Now's the time to be part of something big. If you're looking for meaningful work, supportive teammates, and the chance to shape the future of cloud securitywe'd love to meet you. Explore our open roles and find the one that's made for you.