The Account Manager 2 will conduct assigned sales and account management activities to grow client business in alignment with annual client business plans and sales goals.
Develop and maintain assigned client, customer, and partner relationships
Educate assigned clients, customers, and partners on DLT core value services
Conduct basic research to identify opportunities
Find and contact potential sales prospects
Develop and report monthly sales activity documentation – Sales Plays, etc.
Conduct general lead generation and sales activities
Make calls to potential customers to discuss assigned client product
Leverage DLT’s OCTO team of market executives and technologists to support assigned client growth objectives
Participate in sales and marketing activities to promote client products
Manage, document, and forecast a pipeline of opportunities to drive retention and growth of business with DLT
Conduct client and customer success activities to retain and build business
Investigate and resolve client and customer issues as they arise
Document quotes and other sales activities accurately in company CRM
Track all opportunities to support attainment of sales goals
Manage agreements and credit terms as needed
Execute Business Planning Objectives – Internal Team and Client/Partner Joint Business Plans
What We're Looking For
Education: College Degree or equivalent work or military experience
Experience(s): 2-4 years of sales experience, 2-4 years of general business experience, 2-4 years of customer service experience and/or team leadership experience; 1-2 years of previous job experience with public sector procurement process; Demonstrated ability to achieve sales activity and financial metrics
Knowledge, Skills, Abilities: Good written and verbal communication skills, strong attention to detail, MS office skills: Comfortable with basic functions of Word, PowerPoint, and Excel
Preferred Qualifications: Proactive learner, Resilient, Problem-solving mindset, Self-starter who exhibits attention to detail and organizational skills, Team player capable of working collaboratively with peers and client teams, Dedicated to continuous personal and company improvement
What’s In It For You?
Account Manager 2 • Clearwater, FL, US
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