Director of Advising and Student SuccessUniversity of Mount Saint Vincent • The Bronx, NY, US
Director of Advising and Student Success
University of Mount Saint Vincent • The Bronx, NY, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
- [filters_job_card.quick_apply]
[job_card.job_description]Design and implement innovation-driven retention strategies and support programs. Maintain a student caseload for academic and psychosocial advising, including course planning, registration, financial aid navigation, and resource referrals. Create and update academic profiles, progress reports, and service referrals to ensure timely intervention. Lead re-enrollment and re-engagement efforts for eligible withdrawn students. Work collaboratively with Academic Affairs to support undecided students and promote major exploration. Identify high-risk student populations and coordinate proactive outreach plans to improve persistence. Design and execute new student registration, ensuring proactive advising, timely course enrollment, and successful onboarding. Develop and implement non-registration intervention campaigns for continuing students, using data insights and targeted outreach to reduce melt and drive semester-to-semester persistence. Collaborate closely with the Dean of the Undergraduate College / Vice Provost, Dean of Students, Registrar, Senior Director for Admission, Director of Financial Aid, and other institutional stakeholders. Work in partnership with School Deans and Assistant Deans to ensure effective advising coordination and escalation pathways. Ensure strategic alignment between Academic Standing plans and SAP guidelines. Partner with the Dean of the Undergraduate College / Vice Provost on academic plans, withdrawals, and escalated student matters. Ensure grant-funded advising positions remain compliant and well-integrated into departmental operations. Coordinate cross-departmental responses to student concerns to ensure seamless handoffs and holistic support. Design and deploy an annual communication calendar that outlines advising messages by student population, channel, and timing. Participate actively in institutional committees, task forces, and retention-focused initiatives. Analyze data related to retention, attrition, persistence, academic performance, and student needs; communicate findings to institutional stakeholders. Serve on the leadership team for EAB Navigate and act as the primary point person for system training, reporting, and updates. Track and report on advisor utilization, student appointments, event participation, communication campaigns, and outreach impact. Prepare and present weekly departmental reports to senior leadership (registration trends, credit hour analysis, retention performance, advising indicators, etc.). Use data insights to inform decision-making, strengthen advising efficiencies, and improve student outcomes. Stay current with best practices, policies, and emerging trends in academic advising, student success, and higher education retention models. Ensure compliance with FERPA and maintain proper documentation and data security protocols. Maintain and regularly update all advising-related forms, materials, and databases. Serve as an advocate for student success across the campus community. Perform other duties as assigned. Bachelor's degree; Master’s degree preferred, preferably in Higher Education, Counseling, Student Affairs, or related field. Strong understanding of academic advising best practices, student development theory, and FERPA regulations. Proficiency in Microsoft Office and ability to learn and apply new technologies quickly. Three to five years of relevant full-time experience, including one to two years of supervisory experience in academic advising or student success roles. Demonstrated leadership, analytical, and problem-solving skills. Strong interpersonal and written / oral communication skills. Ability to manage multiple projects and meet deadlines. Works well both independently and collaboratively. Must be available for occasional evening and weekend activities. Experience working with professional, online, graduate, transfer, international, and non-traditional student populations. Familiarity with Degree Works, EAB Navigate, Banner, and Argos reporting tools. Comprehensive health, dental, and vision insurance Flexible Spending Accounts (FSA) for medical and dependent care 100% employer sponsored life insurance, AD&D insurance and Long term disability Retirement plan with employer matching Paid time off, including vacation, sick leave, and holidays Professional development opportunities via Coursera Undergraduate tuition benefits for employees and their dependents Commuter benefits Employee Assistance Plan
Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study.
At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other.
Job Description :
The Director of Advising and Student Success provides strategic leadership for the University’s advising and student success efforts. The role ensures all student populations—undergraduate, graduate, online, domestic, transfer, and international—receive proactive, high-quality academic and holistic support that promotes persistence, timely graduation, and long-term success. The Director oversees the Advisement Office, leads professional advisors, manages advising systems and technology, and advances data-informed strategies to improve student retention, satisfaction, and completion rates.
Responsibilities :
Leadership & Supervision
- Lead the operations and strategic direction of the UMSV Advisement Office.
- Provide ongoing training, supervisory support, performance evaluation, and professional development for advising staff.
- Implement and maintain a comprehensive advising model that promotes equity, early academic planning, and sustained student engagement across all programs and modalities.
- Foster a culture of student-centered service, continuous improvement, and accountability.
Student Success & Retention
Collaboration & Campus Partnerships
Systems, Reporting & Metrics
Professional Development & Compliance
Requirements
Preferred
Benefits
Allotted annual salary $85,000 - $91,000
[job_alerts.create_a_job]
Director Of Advising • The Bronx, NY, US
[internal_linking.similar_jobs]
Narmi is how community financial institutions unlock the very latest capabilities in digital banking and account opening – so they can move faster, tap new growth opportunities, and be where ...[show_more]
Reporting to the VP of Talent Management, this position will partner with key stakeholders to deliver on strategies focused on aligning the organization’s culture with its Mission, Vision and Value...[show_more]
From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate...[show_more]
At Uncommon Schools we know running exceptional schools takes more than great instructionit also takes exemplary operations! Uncommon Schools operations leaders work passionately to ensure that our...[show_more]
We know these are some of the things people look for in a job.If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a ca...[show_more]
The Office of Student Affairs at NYU's School of Professional Studies (SPS) is seeking a Director, Student Success.The Director will plan and oversee the delivery of intervention and support progra...[show_more]
Since 2009, The Dorm has been a mission-driven, client-centered mental health organization that has been.Assistant Director of Outreach & Admissions.
New York City team and contribute to our goa...[show_more]
For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions.We securely capture...[show_more]
SSC at Jefferson High School Campus - Brooklyn, NY.With community residents leading the way, the mission of.Cypress Hills Local Development Corporation (CHLDC).
Cypress Hills / East New York, where yo...[show_more]
Director of Institutional Giving.Last Updated on September 4, 2025.NYC Kids RISE is a nonprofit organization working with the City of New York and the NYC Department of Education to manage the Save...[show_more]
Thank you for considering Progyny!.In this senior role, you will ensure exceptional service, drive measurable value, and foster long-term partnerships.
You will collaborate with internal teams and w...[show_more]
Daemen University is a dynamic, independent, liberal arts institution committed to excellence in student centered learning.
The University places special emphasis on preparing students for excellenc...[show_more]
A higher education institution seeks a Director - Field Education to oversee field placements for BSSW and MSW programs.This role requires a master's degree in social work and relevant experience, ...[show_more]
SecurityScorecard is the global leader in cybersecurity ratings with over 12 million companies continuously rated operating in 64 countries.
Founded in 2013 by security and risk experts Dr.Alex Yamp...[show_more]
Are you ready to make an impact.West Monroe has an opportunity for a.West Monroes OpEx practice and.Enterprise Strategy & Execution (ES&E).
This leader will be responsible for key client acc...[show_more]
Job Type : Officer of Administration.Salary Range : $110,000-$120,000.The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departm...[show_more]
New York Institute of Technologys six schools and colleges offer undergraduate graduate and professional degree programs in in-demand disciplines including computer science data science and cyberse...[show_more]
A leading academic medical center is seeking a full-time Senior Academic Advisor to enhance student academic performance and provide tailored support.
Responsibilities include advising at-risk stude...[show_more]
Director of Customer Success
Narmi • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Director of Organizational Effectiveness & Engagement
Elizabeth Seton Children’s Foundation Ltd • City of Yonkers, NY, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Success Director
Impact.com • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Associate Director of Operations
Uncommon Schools • New York City, New York, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Alumni Director
Wounded Warrior Project • New York, NY, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Director, Student Success
NYC Staffing • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Assistant Director of Outreach & Admissions
The Dorm LCSW PLLC • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Director, Customer Success
Global Relay • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Student Success Center, Director
Cypress Hills LDC • New York, NY, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Director of Institutional Giving
NYC KIDS RISE • New York, NY, US
[job_card.temporary]
[last_updated.last_updated_30] • [promoted]
Senior Director, Client Success
PROGYNY • New York, NY, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Assistant Director for Veteran Student Success and Community Engagement
Daemen University • NY, NY, USA
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_1_day]
Director of Field Education & Student Placements
Long Island University • New York, NY, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Director of Learning & Development
SecurityScorecard • New York City, New York, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Director, Outsourcing Advisory Services
West Monroe • New York City, New York, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Director of Faculty Support Initiatives
Columbia University • New York, NY, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Assistant Director, Student Engagement
New York Institute of Technology • New York City, New York, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Academic Advisor & Student Success Leader
SUNY Downstate Health Sciences University • New York, NY, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]