Implementation Manager

divh2Implementation Manager / h2pTrustmarks mission is to improve wellbeing for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, youll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities. / ppAbout the role Trustmark is seeking a dedicated Implementation Manager to join our team. Orchestrates and oversees the entire implementation process for new cases and re-enrollments. Key accountabilities include : / pulliDevelops and manages case implementation project plans for each new and re-enrolled case. / liliCoordinates with external and internal partners including enrollment firms and Payroll Deduction Specialists to ensure all necessary steps are completed in a timely and accurate fashion. / liliConducts product and technology platform enrollment training for key agencies, brokers, and producers. Participates in VIP and Finalist Meetings. / liliDemonstrates a solid knowledge of Trustmarks products, services and technology platforms. Displays a base understanding of interdependencies / relationships with other internal partners. / liliEstablishes self to producers, clients and enrollment partners as Trustmarks single point of contact for all case set-up and enrollment activities. / li / ulpMinimum requirements include : / pulliMinimum of three years insurance industry knowledge and / or experience in operations or account management. / liliFour year degree or equivalent. / liliAbility to travel up to 40% within assigned territory. / liliStrong project management skills. / liliPresenting and training experience. / liliExcellent interpersonal and communications skills both verbal and written, good presence, strong team player, encouraging, diplomatic and flexible with the ability to listen well, be persistent and patient in endeavouring to fully understand customer needs. / liliAbility to work independently and make good decisions consistent with divisional objectives and handle conflict with minimal oversight. / li / ulpThe compensation range for this role is $69,776.00 - $100,788.00 per year. The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. / ppIn addition to compensation, we offer a comprehensive benefits package that includes : Health / dental / vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. / ppTrustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status. / p / div