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Scheduler for Physical Therapy
Scheduler for Physical TherapyThe Center for Orthopedic and Research E • Fort Myers, FL, US
Scheduler for Physical Therapy

Scheduler for Physical Therapy

The Center for Orthopedic and Research E • Fort Myers, FL, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

ESSENTIAL FUNCTIONS

  • Schedules PT / OT for the patient within the practice management program based on insurance, patient

preference, physician preference, and or location.

  • Gathers pertinent information from insurance carriers, physicians, and patient charts to make certain of appropriate
  • matching to contracted service providers.

  • Call patients to schedule PT / OT within the required time as designated by policies and procedures.
  • Provides ongoing follow-up until successful execution of referral.
  • Responds to patient questions and complaints as required resolving problems and maintaining high patient satisfaction
  • levels.

  • Communicates clinical instructions needed for appointments / procedures.
  • Input required data to GE practice management to include administrative comments and coded notes.
  • Accurately updates patient information in the practice management system and EMR as well as any changes or additions to
  • the schedule and performs all required documentation of work completed.

  • Effectively understands and proactively manages and schedules providers with front office personnel.
  • Schedule appointments in the timeframe that allows for appropriate follow-up and execution of authorization as
  • designated by policies and procedures.

    EDUCATION

  • High school diploma / GED or equivalent working knowledge preferred.
  • EXPERIENCE

  • 1-2 years of PT / OT scheduling experience or related experience.
  • Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good
  • working relationships with both internal and external customers.

    REQUIREMENTS

  • Able to complete and manage per department metrics.
  • Ensure 100% of required certifications and authorizations have been obtained.
  • KNOWLEDGE

  • Knowledge of insurance plans.
  • Knowledge of computer systems.
  • Knowledge of grammar, spelling, and punctuation to type patient information.
  • SKILLS

  • Skill in customer service and an understanding of The code of conduct and culture.
  • Skill in communicating effectively with physicians, clinical staff, hospital staff, and the public.
  • Skill in establishing good working relationships with both internal and external customers.
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    Scheduler For Physical Therapy • Fort Myers, FL, US

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