Medical Professional

• Lead by example through being the ultimate illustration of service, dedication, pace and energy
• Maintain all confidential information according to HIPAA policies and procedures
• Adhere to and promote the culture of positivity, professionalism and compliance of policies and state regulations
• Manage incoming flow of patients at point of entry while providing the highest level of professional care and outstanding customer service to all patients.
• Conduct virtual and in-person consultations and follow-ups to ensure that patients and caregivers are receiving accurate and helpful information in a caring and compassionate way
• Follow policies and procedures and execute all company programs for customer service, patient and visitor management, state compliance and safety and security guidelines
• Guide patients and employees with cannabis recommendations including product selection, affects, potency, dosing, methods of consumption, and administration
• Mentor, motivate, elevate and inspire the managers and store staff through continual training on compliance, products, and best practices
• Report any and all issues or complaints relating to product to the Store Manager, Compliance Manager, State Director, In real-time
• Assist with onboarding and training of new Medical Professionals
• Follow all federal, state, and nursing guidelines, regulations, and standards

• Must hold an active Pennsylvania Nurse Practitioner license or Physicians Assistant license and be a registered medical professional with the Department of Health Office of Medical Marijuana.
• Must be willing to submit and pass a comprehensive background check per NRS
• Must complete the Pennsylvania Department of Health 4-Hour CME Course
• Strong team management and personal communication skills
• Ability to thrive within a fast-paced environment
• Strong compliance and regulation attitude
• Excellent oral and written communication skills
• Detail oriented and focused
• MS Office proficient with ability to utilize and navigate multiple software platforms with ease
• Knowledge of cannabis
• Must be flexible regarding work schedule and willing to work 5-6 days per week including evenings, weekends, opening and closing
• Complete any needed assistance including oversight and coverage outside of assigned region as needed

• On site work location
• Constantly perform desk-based computer tasks
• Frequently sitting
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.