Operations Supervisor

Job Description

Job Description

Operations Supervisor

Children, Youth, Family & Transitional Age Youth Division

Agency Overview

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting on the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.

Division Description

The Children, Youth, Family, and Transitional Age Youth Services Division (CYFTAY) provides a comprehensive range of services to low-income and underserved individuals and families facing a variety of challenges. Our programs support infants, toddlers, and preschool-aged children, including those with special needs; youth, including transitional age youth, pregnant and parenting teens, and youth in the foster care system; and families, including low-income, immigrant, monolingual, and homeless populations. CYFTAY’s multidisciplinary approach includes Early Childhood Education, Early Intervention and Inclusion, Family Support, Mental Health Services, Health and Nutrition, Wellness, Parenting Education, and workforce development ensuring holistic care and support across the community.

Our ideal candidate is a collaborative team player who excels in building strong partnerships with both staff and families. As an Operations Supervisor, they will bring exceptional leadership, interpersonal, and management skills, along with proven supervisory experience, to support the success and efficiency of Felton’s CYFTAY Programs.

Key Qualities :

• Highly skilled at managing and supporting teams and individuals, while providing ongoing encouragement, recognition, and appreciation of superior work outcomes.
• Excellent communication and people skills, with an ability to stay calm and defuse stressful situations.

Reporting to the Administrative Director, the Operations Supervisor is a position that leads the operations of the CACFP program in collaboration with the CYFTAY Operations & Facilities team.

Job Description

The Operations Supervisor is responsible for the administration and operations of the Child and Adult Care Food Program (CACFP) across all early care and education centers, while also playing a key role in supporting the overall administration team. In this role, the Operations Supervisor ensures compliance with CACFP regulations, record keeping, quarterly monitoring visits and overall contract administration. Areas of responsibilities include, but are not limited to : staff supervision, development, and evaluation of the performance of Kitchen team and Centers assistants / Custodians, and coordinates procurement of necessary supplies and operations of the program. Additionally, this position collaborates with the operations / facilities team to ensure the smooth functioning of the division programs’ handling various projects and operational tasks as assigned.

This position requires flexibility, attention to detail, and evening and weekend project work as needed.  In addition, it requires experience and good judgment to plan and accomplish all projects and program goals. A certain degree of creativity and latitude is expected.

Specific Responsibilities

CACFP Program Oversight and Management (50%)

Administrative System Monitoring (20%)

Staff Supervision, Development, and Operations Support (20%)

Facilities Support, Event Planning and Coordination (10%)

Additional Duties as Assigned

Minimum Requirements / Qualification

Additional Information :

Reports to : Administration Director

Job Type : Full-Time

Work Schedule : Onsite daily with shifts from 7 : 30 AM to 3 : 30 PM and 9 : 30 AM to 5 : 30 PM, depending on operational needs. Some evening and weekends may be required.

FLSA Status : Exempt

Salary Range : $71,000 - $75,000 Annually (DOE)

Benefits (subject to election and eligibility) : Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.

Applying Instruction :

Candidates should apply for the position at our career page “careers.felton.org” OR directly email resumes to “jobs@felton.org”.

IMP NOTE : Job responsibilities are subject to change according to program requirements.