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Top Secret - Network Specialsit
Top Secret - Network SpecialsitInsight Global • Hampton, VA, US
Top Secret - Network Specialsit

Top Secret - Network Specialsit

Insight Global • Hampton, VA, US
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Job Description

Job Description

Compensation : $30 / hr to $35 / hr

Required Skills & Experience

  • 3+ years of help desk / services desk / IT experience
  • Basic knowledge of network monitoring tools
  • Possesses an active TS Clearance with SCI eligibility
  • Possess IAT Level II Security+ certification
  • Ability to work on a shift-work on a 24 hour / 7 day a week environment

Job Description

Insight Global is seeking a qualified TS Network Monitor in support of one of our large federal clients in Hampton VA. This candidate will be supporting and be responsible for providing Tier-1 network monitoring, operational support, and Helpdesk services across a global enterprise. Their day to day will include but is not limited to :

  • Monitor all nodes for operational integrity
  • Initiate, maintain and respond to trouble tickets and other logs to document these anomalies as well as corrective actions
  • Populate and examine trouble and error logs for troubleshooting and capturing metrics
  • Provide technical support in data network planning, engineering, and design, as well as resolving problems or escalating to the appropriate level
  • Monitor and administer network tools for troubleshooting and metrics for trends analysis
  • Log all network issues utilizing the approved system of record for problems, errors, and maintenance in such a way to easily generate reports for trend analysis
  • Report all trouble calls upon receipt
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    Top Secret Network Specialsit • Hampton, VA, US

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